Salesforce Known Issues
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Known Issues · Authentication

Forgot password link loops back to login screen after answer security question correctly

Authentication

When a User attempts to reset their password ,using the "forgot password" feature, they are routed back to the Login page with the error "please enter your password". Even when their answer is correct. This seems to effect Organizations when they have "a minimum 1 day password lifetime" checked under...

In Review ·Reported By 97 ·Updated 4 days ago

Forgot Password Link Randomly Redirecting to Login Screen After Answering Security Question Correctly

Authentication , Winter 19 , Summer 18

Intermittently some users with profile based password policies have experienced being redirected to the Salesforce login screen after responding to a reset password email and providing the correct security question answer. They should be directed to reset their password however they are redirect to the...

In Review ·Reported By 9 ·Updated 2 days ago

Secure SAML Messages When Salesforce Is the Identity Provider

Authentication , Winter 21

We are seeing two issues with the Winter ‘21 feature that secures SAML messages with either SHA1 or SHA256 when Salesforce is the identity provider. When the security setting Signing Algorithm For SAML Messages is set to SHA256: 1. The digest method isn’t being updated to SHA256. 2. Parts of the...

In Review ·Reported By 4 ·Updated 3 days ago

MyDomain page doesn't respect the Authentication Configuration settings

Authentication

MyDomain page doesn't respect the Authentication Configuration settings.

In Review ·Reported By 5 ·Updated 4 days ago

Profile FLS gets removed after deployment with no trace in Audit Trail on Activity Entity Object.

Authentication , Winter 21

When FLS of a shared custom field on Activity is updated, all the other standard Events fields FLS are getting removed.

In Review ·Reported By 7 ·Updated 5 days ago

In case of old SAML request using SP-initiated the error message is incorrect

Authentication

Customer have configured SAML and are using SP-initiated SSO. Error occurs when SAML response is sent to Salesforce 8 minutes after Salesforce generates the SAML request. It is a WAD as https://help.salesforce.com/articleView?siteLang=en_us&id=000187624&type=1, but the error message is incorrect...

Scheduled - Spring '21 ·Reported By 24 ·Updated 11 days ago

Einstein Bot routing the Messaging Sessions to an agent with Unknown Exception

Authentication , Messaging , Einstein Bots

Einstein Bot transfers the Messaging Sessions to the agents with the errorCode as "UNKNOWN_EXCEPTION". Networking instability is affecting the Chatbots connections due to which the Messaging Sessions are routed to the agents. Exceptions in the event logs: 1. [{"message":"An unexpected error occurred....

In Review ·Reported By 3 ·Updated 11 days ago

Error when deploying AuthProviders into Sandbox or DX Scratch org

Authentication

when deploying AuthProviders into Sandbox or DX Scratch org getting "ExecutionUser - no User named x&y.com found"

In Review ·Reported By 6 ·Updated 12 days ago

Unable to delete SAML Config

Authentication

Delete/Disable SAML config result in error: "Your organization or community is currently using this Single Sign-On Setting as an authentication method, so you can’t delete it."

In Review ·Reported By 121 ·Updated 13 days ago

[Salesforce IdP] Even if [Verify Request Signatures] is Enable, It doesn't check expiration date of SP Certificate in SAML

Authentication

In Salesforce IdP, enable Verify Request Signatures. The IdP verifies the SP's signed request. However, It doesn't check the expiration date of the SP Certificate So, you can log in as it is with SAML

In Review ·Reported By 9 ·Updated 15 days ago

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