Salesforce Known Issues
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Known Issues · Authentication

Forgot password link loops back to login screen after answer security question correctly

Authentication

When a User attempts to reset their password ,using the "forgot password" feature, they are routed back to the Login page with the error "please enter your password". Even when their answer is correct. This seems to effect Organizations when they have "a minimum 1 day password lifetime" checked under...

In Review ·Reported By 166 ·Updated 3 days ago

Forgot Password Link Randomly Redirecting to Login Screen After Answering Security Question Correctly

Authentication , Winter 19 , Summer 18

Intermittently some users with profile based password policies have experienced being redirected to the Salesforce login screen after responding to a reset password email and providing the correct security question answer. They should be directed to reset their password however they are redirect to the...

No Fix ·Reported By 77 ·Updated Yesterday

'Login As user ' in lightning with lock session to domain invalidate session quickly

Performance , Authentication , Summer 17 , Lightning

SUMMARY: In Summer '17, if both a System Admin and their user are on Lightning, then the System Admin can encounter a forceful logout when attempting to use 'Login As' to the other Lightning user.

In Review ·Reported By 191 ·Updated 5 days ago

Session Timeouts Do Not Trigger LogoutEventStream

Authentication

LogoutEventStream logs an event in 2 scenarios if "Force logout on session timeout" session setting is enabled: 1. The user logs out from the UI manually. 2. The user is logged out automatically when their session times out. Triggers created on LogoutEventStream however will only fire when a...

In Review ·Reported By 12 ·Updated Yesterday

Internal server error intermittently happens when accessing Dashboards or using Global Search in Lightning Experience

Authentication

In Lightning Experience , a user can experience an intermittent error when using Global Search or when accessing to Dashboards and Reports.

In Review ·Reported By 29 ·Updated 3 days ago

Clickjacking Vulnerability on standard Email Change Success Page

Authentication

Clickjacking vulnerability on standard Email Change Success page. The "emailchangesuccess.jsp" url received in 'Finish changing your Salesforce account’s email address" email after a user's email address is changed in Salesforce is vulnerable to clickjacking attacks as it doesn't contain "X-Frame-Options"...

Scheduled - Spring '22 ·Reported By 2 ·Updated 4 days ago

User fails to get access_token via JWT for Connected App from Managed Package

Authentication

When users try to get an access_token via JWT(JSON Web Token) and the Connected App is deployed from a managed package (or external) they can encounter this error: "user hasn't approved this consumer". This error can happen when the Connected App is configured as "Admin approved users are pre-authorized"...

In Review ·Reported By 52 ·Updated 7 days ago

Unable to delete SAML Config

Authentication

Delete/Disable SAML config result in error: "Your organization or community is currently using this Single Sign-On Setting as an authentication method, so you can’t delete it."

In Review ·Reported By 154 ·Updated 9 days ago

Excel Power Query Salesforce login popup is unresponsive.

Authentication

When authenticating using Power Query in Excel with Salesforce (a Microsoft product), the login box doesn’t respond and users cannot login. Note that their product is often referred to as 'Excel Connector'

Fixed - Summer '20 Patch 15.0 ·Reported By 327 ·Updated 11 days ago

Community login stuck in login loop when single auth provider is configured as a login option

Authentication

When single auth provider is configured as a login option,login into community via login page i.e <communityBaseUrl>/s/login/ results in loop. If there is only a single auth provider configured as the login option for a community,then upon hitting the login page without a startURL the SSO flow is...

No Fix ·Reported By 14 ·Updated 11 days ago

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