Salesforce Known Issues
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Known Issues · Authentication

'Login As user ' in lightning with lock session to domain invalidate session quickly

Performance , Authentication , Summer 17 , Lightning

SUMMARY: In Summer '17, if both a System Admin and their user are on Lightning, then the System Admin can encounter a forceful logout when attempting to use 'Login As' to the other Lightning user.

In Review ·Reported By 189 ·Updated 2 days ago

Unable to delete SAML Config


Delete/Disable SAML config result in error: "Your organization or community is currently using this Single Sign-On Setting as an authentication method, so you can’t delete it."

In Review ·Reported By 146 ·Updated Today

Encrypting Fields Used in Report Filters Removes Filters from Reports

Activities , Performance , Authentication , Platform Encryption , Winter 17

Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...

In Review ·Reported By 93 ·Updated 2 days ago

Forgot Password Link Randomly Redirecting to Login Screen After Answering Security Question Correctly

Authentication , Winter 19 , Summer 18

Intermittently some users with profile based password policies have experienced being redirected to the Salesforce login screen after responding to a reset password email and providing the correct security question answer. They should be directed to reset their password however they are redirect to the...

In Review ·Reported By 54 ·Updated Yesterday

Internal server error intermittently happens when accessing Dashboards or using Global Search in Lightning Experience


In Lightning Experience , a user can experience an intermittent error when using Global Search or when accessing to Dashboards and Reports.

In Review ·Reported By 15 ·Updated Yesterday

AWS Named Credentials for Signature V4 fails if endpoint contains a reserved character.


It is observed that in some instances, Named Credentials for AWS Signature v4 do not work if their endpoints contain a reserved character or characters like ":" which should be url encoded.

In Review ·Reported By 6 ·Updated Yesterday

Community login stuck in login loop when single auth provider is configured as a login option


When single auth provider is configured as a login option,login into community via login page i.e <communityBaseUrl>/s/login/ results in loop. If there is only a single auth provider configured as the login option for a community,then upon hitting the login page without a startURL the SSO flow is...

In Review ·Reported By 13 ·Updated 2 days ago

User fails to get access_token via JWT for Connected App from Managed Package


When users try to get an access_token via JWT(JSON Web Token) and the Connected App is deployed from a managed package (or external) they can encounter this error: "user hasn't approved this consumer". This error can happen when the Connected App is configured as "Admin approved users are pre-authorized"...

In Review ·Reported By 44 ·Updated 7 days ago

Duplicated Federation Id results in unable to log into via SSO while Partner User Uniqueness migration


In the certain case with "Require unique usernames for partners in this org perm" enabled, user cannot log into the org with the federation Id due to "Unable to match the Federation ID to a distinct Salesforce user". Actual Result : Users unable to log into Expected Result : Users should...

In Review ·Reported By 0 ·Updated 9 days ago

Several customers reporting missing connected apps after the Hyperforce org migration,

API , Authentication

Some customers may have observed that some connected apps are missing post Hyperforce migration. The affected instances are: AUS1, AUS3, AUS5, AUS7, AUS9, and AUS11 The source instances for the above were as follows: AP9, AP14, AP20, AP21, and AP28 Customers outside of the above-mentioned affected...

In Review ·Reported By 9 ·Updated 13 days ago

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