Salesforce Known Issues
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Known Issues · Authentication

Unable to delete SAML Config


Delete/Disable SAML config result in error: "Your organization or community is currently using this Single Sign-On Setting as an authentication method, so you can’t delete it."

In Review ·Reported By 233 ·Updated 4 days ago

Intermittent transaction security policy error while login or making API calls to salesforce: We can't complete the action because enabled transaction

API , Authentication , Flow

Trying to log in on Sandbox or while making API calls to salesforce, intermittently encounter the following errors: Error authenticating with the refresh token due to: security policies took too long to evaluate or We can't complete the action because enabled transaction security policies took too...

In Review ·Reported By 32 ·Updated Today

Session Timeouts Do Not Trigger LogoutEventStream


LogoutEventStream logs an event in 2 scenarios if "Force logout on session timeout" session setting is enabled: 1. The user logs out from the UI manually. 2. The user is logged out automatically when their session times out. Triggers created on LogoutEventStream however will only fire when a...

In Review ·Reported By 31 ·Updated Today

Salesforce Optimizer - Multi-Factor Authentication Adoption report showing incorrect results


Salesforce Optimizer report states that there is action required on 'Multi-Factor Authentication Adoption'. Users are being shown in the list even though they are in fact logging in via MFA.

In Review ·Reported By 23 ·Updated 2 days ago

SSO for Enhanced LWR site is redirecting to Invalid page for Internal(Admin Users)

Authentication , Communities

Paths for Enhanced LWR sites contain a duplicate path URL for Single Sign On (e.g. When initiating SSO, this will cause the client to return to an invalid path.

In Review ·Reported By 1 ·Updated 3 days ago

Group Edition and Professional Edition are not recognizing registered Built-in Authenticator for MFA


Users of Group Edition and Professional Edition can register MFA using Built-in Authenticator(i.e. Windows Hello) but future login attempts keep asking for MFA registration.

In Review ·Reported By 2 ·Updated 4 days ago

Fetching images from AWS S3 (Simple Storage Service) via Salesforce integration is resulting in HTTP 403 errors

Apex , Authentication

Fetching images from AWS S3 (Simple Storage Service) via Salesforce integration is resulting in HTTP 403 errors

In Review ·Reported By 8 ·Updated 6 days ago

DMLs are rolled back with custom JITHandler that uses interface "Auth.SamlJitHandler" if the createUser() function returns NULL value

Authentication , Winter 23

As per the design, the JIT hander's createUser() function expects a User record in return. The internal logic initiates a rollback if the returned user's ID is NULL, and it doesn't care if you create one or return one that already exists as long as a non-null User record is returned. Therefore, be it...

In Review ·Reported By 1 ·Updated 8 days ago

[Accessibility] [Authentication] Special character help text is not focusable and missing alt text on password reset

Authentication , Disability and Product Accessibility

Both on platform and experience cloud, the help text is not a focusable element but contains information relaying what characters are needed. The impact is a task blocker to use bc a screen reader user cannot access the button or image with important instructions When the password policy includes...

Scheduled - Summer '23 ·Reported By 1 ·Updated 9 days ago

Login History shows Windows10, while accessing org using windows 11 OS

Platform , Authentication

While using Windows 11 OS you will see Windows 10 as a platform in LoginHistory. As of today is not possible to detect Windows 11 using User-Agent. So even if you are using Windows 11, it will be logged in LoginHistory as Windows 10.

In Review ·Reported By 0 ·Updated 9 days ago

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