Salesforce Known Issues
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Known Issues · AppExchange

Logging into the AppExchange from your org has an infinite loading icon

AppExchange

When logging into the AppExchange from within your Salesforce org, some users are experiencing an infinite loading icon, and not successfully being logged in. After confirming to "Allow Access", users are seeing a Login Successful message but the window never closes and successfully logins the user into...

In Review ·Reported By 309 ·Updated Yesterday

Static resources, documents, attachments failed to load or return 404 Not Found

AppExchange , Content and Files , Packaging , Sandbox , Winter 20 , Spring 20

A recent automated process incorrectly identified and displaced static resources (Created before January 23rd, 2019) which could result in customers receiving Static resource failed to load errors, or 404 not found failures when attempting to retrieve attachments and documents. Salesforce is actively...

In Review ·Reported By 194 ·Updated 2 days ago

Can’t Log In to AppExchange

AppExchange

From time to time, customers who log in to AppExchange see the following error: “We can’t log you in because of an authentication error. For help, contact your Salesforce administrator.” For repro steps, see Scenario A. Others customers may experience this issue after they log in to another Salesforce...

In Review ·Reported By 87 ·Updated Yesterday

Getting an error that you don't have permission to install a package, and you have the correct permissions

AppExchange

When attempting to install a solution from the AppExchange, some users may be presented with a message that you need a Salesforce account with Admin permissions in order to install even though you do have the correct permissions.

In Review ·Reported By 65 ·Updated Yesterday

Cannot uninstall package after deleting a Page Layout component included from the package

AppExchange , Packaging , Partner

When attempting to uninstall a package, admins may receive an error similar to: Page Layout <Object.Page Layout Name> This installed component is referenced by a locally created component. System Administrator Page Layout <Object.Page Layout Name> This installed component is referenced by a locally...

In Review ·Reported By 43 ·Updated 3 days ago

Partners Getting Error When Connecting New Organizations in Partner Community Publishing Console

AppExchange , Partner

When trying to connect a new organization in the Partner Community Publishing Console, partners get an error message saying the credentials they entered are incorrect when they are correct.

In Review ·Reported By 9 ·Updated Yesterday

When guest user profile has IP restrictions they get an Internal Server Error (637474174) when trying to access the community

AppExchange , Platform , Sites , Authentication , Knowledge , Site.com , Communities , Lightning , Commerce Cloud API/OCAPI , Commerce Cloud Store , Commerce Cloud Order Management , Commerce Cloud Einstein/Predictive , Commerce Cloud Platform , Commerce Cloud Admin , Consumer Goods Cloud

When guest user profile has IP restrictions they get an Internal Server Error (637474174) when trying to access the community. If they are remove they access the community just ok.

In Review ·Reported By 13 ·Updated 2 days ago

Error creating Lookup and Master-Detail fields although Object Limits show Custom Relationship Fields below limits

AppExchange , Custom Objects

When attempting to create a Lookup, Master-Detail field, users may encounter an error "Custom Relationship Field Limit Exceeded". When you review the Object Limits for the object in question, you will notice that the Custom Relationship Field line shows that the object is below limit. This occurs...

Fixed - Summer '22 ·Reported By 3 ·Updated Yesterday

Encryption Exception when you install or upgrade a package that contains at least one Auth. Provider

AppExchange , Packaging , Authentication , Metadata

Some customers may encounter an error when they attempt to install or upgrade a managed package that contains at least one Auth. Provider component. ----------------------- During installation: Organization: Organization Name (00DXX000000XXXX) User: Admin Name (005XX000000XXX) Package: Package...

Release In Progress - Summer '22 ·Reported By 3 ·Updated 2 days ago

After enabling UOWMode, we hit error in cart:<Product Name> SObject row was retrieved via SOQL without querying the requested field: <Custom Field>

Apex , AppExchange , Developer Console , Communities , Flow , Lightning , Functions , Industries Cloud-Other , Industries Cloud-Common

After enabling UOWMode, we hit error in cart:<Product Name> SObject row was retrieved via SOQL without querying the requested field: <Custom Field>

In Review ·Reported By 2 ·Updated 2 days ago

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