Salesforce Known Issues
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Known Issues · AppExchange

Managed Package upgrade fails due to subscriber deleting a report

Analytics , AppExchange , Packaging

Package subscribers are able to delete reports that are referenced in Lightning Pages which causes package upgrades to fail.

In Review ·Reported By 56 ·Updated 3 days ago

Unable to Delete Static Resource After Package Upgrade(Removes the Resource) because of Dangling Reference from a Visualforce Page

Apex , AppExchange , Packaging , Platform , VisualForce

After upgrading a package on a subscriber org where the new version no longer contains a static resource, the delete link on the static resource errors due to an external reference from a Visualforce page.

Scheduled - Spring '21 ·Reported By 18 ·Updated 3 days ago

Number of Custom Fields in use on Object Limit is incorrect when enabling "Count Towards Limit" in Installed Package.

AppExchange , Summer 18

Managed Custom fields can be exempted when Managed Package disables "Count Towards Limits" in Installed Package. However, Custom Fields on Managed Package are counted towards to the limitation. Thus, in Object Detail page, Usage number of Custom Field at Object Limit shows incorrectly. This issue...

In Review ·Reported By 2 ·Updated 3 days ago

Customers Unable to Edit Payment Method for AppExchange Checkout Subscriptions

AppExchange , Partner

The "Edit Payment" button is disabled for AppExchange Checkout subscriptions.

In Review ·Reported By 15 ·Updated 4 days ago

Cannot uninstall package after deleting a Page Layout component included from the package

AppExchange , Packaging , Partner

When attempting to uninstall a package, admins may receive an error similar to: Page Layout <Object.Page Layout Name> This installed component is referenced by a locally created component. System Administrator Page Layout <Object.Page Layout Name> This installed component is referenced by a locally...

In Review ·Reported By 7 ·Updated 4 days ago

Patch org creation fails due to duplicate picklist labels resulting in ISE with Id: -1875811753

AppExchange , Packaging , Metadata , Change Sets

When creating a patch org, the org is created successfully however, the package deploy process fails with an ISE with an Error Id ending in: -1875811753. Picklist values which have the same labels but different API names cannot be deployed and result in an error. This error may be the result of...

In Review ·Reported By 1 ·Updated 4 days ago

Logging into the AppExchange from your org has an infinite loading icon


When logging into the AppExchange from within your Salesforce org, some users are experiencing an infinite loading icon, and not successfully being logged in. After confirming to "Allow Access", users are seeing a Login Successful message but the window never closes and successfully logins the user into...

In Review ·Reported By 50 ·Updated 5 days ago

Managed Package Installs Creating Formula Field Referencing Another Created Field References Custom Field if one Exists with Matching API

AppExchange , Platform , Salesforce CPQ (Configure-Price-Quote)

A managed package will install a new field with a managed namespace PKG__NewField__c and a formula field PKG__NewFormula__c on the same object that uses PKG__NewField__c in the formula. Prior to the installation, a field NewField__c was created. When the package installation is complete, the PKG__NewFormula__c...

In Review ·Reported By 2 ·Updated 7 days ago

Getting an error that you don't have permission to install a package, and you have the correct permissions


When attempting to install a solution from the AppExchange, some users may be presented with a message that you need a Salesforce account with Admin permissions in order to install even though you do have the correct permissions.

In Review ·Reported By 18 ·Updated 8 days ago

Second Generation package (2GP) upgrade fails if packaged List View is deleted

AppExchange , Packaging , Partner

When attempting to upgrade a Second Generation Package, subscribers might report that they're receiving an error similar to: Record deleted, Details: The record you attempted to access has been deleted. The user who deleted this record may be able to recover it from the Recycle Bin. Deleted data is...

Scheduled - Spring '21 ·Reported By 16 ·Updated 8 days ago

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