Salesforce Known Issues
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Intermittent error "INVALID_CROSS_REFERENCE_KEY" during bulk update/upsert operations (Bulk API, Batch Apex, Soap API, Apex Rest, Lightning Sync)

Apex , API

The Salesforce Technology team has identified an intermittent issue that may occur during bulk update/upsert operations using Bulk API, Batch Apex, Soap API, Apex Rest, or Lightning Sync. When this issue is encountered, the records will fail to save, resulting in the error: "INVALID_CROSS_REFERENCE_KEY:...

In Review ·Reported By 73 ·Updated 2 days ago

Updating Text Area Field value which has new line with Composite Rest API fails with Parse Error


Updating Text Area Field value which has new line with Composite Rest API fails with Parse Error

In Review ·Reported By 60 ·Updated Yesterday

Intermittent “Unexpected internal servlet state” during SOAP and Bulk API requests


Customers may intermittently be receiving the below error from API clients. The issue happens both on Hyperforce and first party.

In Review ·Reported By 62 ·Updated 2 days ago

Account update fails due to Custom Metadata lock

API , Metadata

When there is a burst of REST API calls trying to insert Account and when debug trace is ON for Validation rules, following error can be seen resulting in failure. Invalid (common.exception.SfdcSqlException: ORA-30006: resource busy; acquire with WAIT timeout expired ORA-06512: at "DOC.CCUSTOMMETADATA",...

In Review ·Reported By 63 ·Updated 3 days ago

Signature generated by Crypto.sign() with ECDSA-SHA512 algorithm contains 139 bytes sequence instead of 132 sequence


The signature is generated in Salesforce via Crypto.sign(), appears to be longer than what the external system is expecting so external system not able to verify the signature. Algorithm used- ECDSA-SHA512 As mentioned in the below article: For...

No Fix ·Reported By 4 ·Updated Today

New!Record Triggered Flow throws error when update Opportunity Probability field in Classic UI

Apex , API , Platform , Custom Objects , Flow , Winter 23

Record Triggered Flow throws error (Probability (%): value not of required type) when update Opportunity Probability field in Classic UI. Same functionality works successfully in Lightning.

In Review ·Reported By 1 ·Updated Today

sfdx:force:data:record:create and sfdx:force:data:record:update are trimming single quotes from values

API , Salesforce DX

When creating/updating a record using sfdx force:data:record:create/force:data:record:update, values in field-value pairs that contain single quotes are stripped. Expected result The value should be uploaded with single quotes present as the value is a contraction. Actual result The value has...

In Review ·Reported By 1 ·Updated Yesterday

performance issues on FeedItem object

Apex , API

slow performance of SOQL/API calls on FeedItem object

In Review ·Reported By 0 ·Updated Today

A Validation message is popping up when clicking on the bin button on the ESM cart

Apex , API , Performance

On ESM cart, When user used "Adjust price" button after adding the product, an error message will be displayed. After that, if we click on the Bin option present on the Configure cart screen to delete the product from the cart, the same validation message which is implemented for restricting "Adjust...

In Review ·Reported By 0 ·Updated Yesterday

Random connection reset packets when making API requests to Salesforce

API , Platform , Winter 22

There are random yet very rare instances where customers are seeing a connection reset packet returned when making an incoming API request to Salesforce.

In Review ·Reported By 23 ·Updated 3 days ago

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