Salesforce Known Issues
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Receiving Error when querying for lookup fields while using sObject.recalculateFormulas() method.


Exception occurs when sObject.recalculateFormulas() is called and the query which retrieves the object may or may not contain reference fields. Example error: FATAL_ERROR System.UnexpectedException: Opportunity: bad field names on insert/update call: Account NOTE : If the fields are not updatable...

No Fix ·Reported By 246 ·Updated 3 days ago

Clicking "Continue Working" button on the session timeout popup window redirects to login when SSO is enabled


While user is logged into Salesforce through the organizations Single Sign On the session will end based off of the session settings in the UI. After clicking the "Continue Working" button when timeout warning is displayed the user is being redirected to login page. Note:This is an intermittent...

No Fix ·Reported By 69 ·Updated 3 days ago

Field Level Security for custom fields are removed from System Admin with deployment using IDE, Ant, or Changeset


Deployed objects using change sets/ANT/IDE are not passing the FLS permissions on custom fields, even if the field and profile settings are a part of the deployment. From the source org the FLS are read/write, but when deployed to destination org these are not being passed as the same.

No Fix ·Reported By 54 ·Updated 3 days ago

Chat Transcript stuck in a status of "In Progress"


If in-line editing is available in a transcript list view that contains the Status field, users can change the status of transcripts to In Progress directly, or may indirectly change it if the list view contains outdated data for the status field of an ended chat and the user is editing a different field....

No Fix ·Reported By 49 ·Updated 3 days ago

VF page that includes a lightning app and an apex:tabPanel throws js error in browser console: Cannot set property 'innerHTML' of null


JS errors are thrown in browser console when including apex:includeLightning and apex:tabPanel in Visualforce. apex:tabPanel introduces scriptaculous which has conflicts with $A in aura.

No Fix ·Reported By 46 ·Updated 3 days ago

Summer'20 - Changes in "Select fields to display" on Reports or Dashboards tab's list are not saved when reopening the list


If we go to the Report tab (or Dashboard tab or ) and try to edit the display fields for each list using "Select fields to display", Spring'20 org will save the display field changes, but Summer'20 org will No changes can be registered. However, if we change the column width after changing the display...

No Fix ·Reported By 32 ·Updated 3 days ago

Cancel and Rebill with an unallocated Debit Note creates additional Unallocation records

Salesforce Billing

When there is an Allocated and then Unallocated Debit Note on an Invoice and a User Cancel and Rebills the Invoice, two Unallocation records are created erroneously. They are both Type = Unallocated, causing the Debit Note Balance to be triple the amount.

No Fix ·Reported By 1 ·Updated Yesterday

Rich text editor in email publisher becomes uneditable after opening a subtab in Service Console with using Chrome.


Rich text editor in email publisher becomes uneditable after opening a subtab in Service Cloud Console with using Chrome, Safari. The behavior is not observed in Firefox and IE

No Fix ·Reported By 21 ·Updated 3 days ago

Listener EmailReply not properly completing the cadence after customer replies to email message.

High Velocity Sales

When a user sends a recipient a message and the recipient replies, it is not recognized by the listener that the recipient replied. Since the listener does not acknowledge the reply as received, the cadence follows the wrong path.

No Fix ·Reported By 1 ·Updated 2 days ago

SMS Delivery Failure From Journey Builder

Marketing Cloud Journey Builder

No records will be sent out of the journey If there are any duplicates present in the entry source of the journey

No Fix ·Reported By 1 ·Updated 2 days ago

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