Salesforce Known Issues
Trailblazer Community

Lightning global search does not include Knowledge entity as part of the top results searched

Search , Knowledge , Lightning

After some update in Summer 20 Patch, global search does not include Knowledge entity as part of the top results searched entities.

Fixed - Summer '20 Patch 19.0 ·Reported By 65 ·Updated 2 days ago

Lightning Sync for Outlook - Events are not syncing both ways for few orgs

Email Clients

Lightning Sync for Events not working both ways only for a few orgs.

Fixed - Summer '20 Patch 20.3 ·Reported By 15 ·Updated Today

Some customers on Data Center hosting na92 and na99 intermittently experience Internal Server error during encryption/decryption on the fly.

Platform Encryption

Some customers on Data Center hosting na92 and na99 intermittently experience Internal Server error during encryption/decryption on the fly.

Fixed - Summer '20 Patch 20.9 ·Reported By 7 ·Updated Today

Missing standard UserID field on Employee object

User field missing from default Employee layout and from setup when viewing the Employee object.

Fixed - Winter '21 Patch 6.0 ·Reported By 1 ·Updated Today

View All from the Activity Timeline ignores custom page branding

Activities , Lightning

In Lightning, when a background image is set on a theme in Setup > Themes and Branding, the image is not displayed when View All is clicked on the Activity Timeline of a record.

Fixed - Winter '21 Patch 6.0 ·Reported By 0 ·Updated Today

Pre-chat image not appearing on Bot Builder Preview

Einstein Bots , Summer 20

When an Embedded Service deployment has custom images under additional branding, such as Pre-chat image, they are not appearing on the Chat window of the Einstein Bot Builder Preview.

Fixed - Winter '21 Patch 6.0 ·Reported By 0 ·Updated Today

Login Page's background image disappears when a branding property is changed within builder

Communities , Lightning

Login Page's background image is disappearing when a branding property is changed within builder. The issue is experienced in 228 orgs.

Fixed - Winter '21 Patch 6.0 ·Reported By 0 ·Updated Today

Wrong token value is used in the managed component if multiple defaultTokens.tokens exist in the org

Lightning

In 228 orgs, it is observed that wrong token value is used in the managed component if multiple defaultTokens.tokens exist in the org

Fixed - Winter '21 Patch 6.0 ·Reported By 0 ·Updated Today

Lighthouse Accessibility test failures on Path component

Disability and Product Accessibility

Lighthouse Accessibility test failures on Path component

Fixed - Winter '21 Patch 6.0 ·Reported By 0 ·Updated Today

Approaching discount calculation not considering order level promotion when it does not qualify in the context of product promotion

Commerce Cloud API/OCAPI , Commerce Cloud Platform

When two promotions are configured where one is product promotion and other is order promotion while calculating the approaching discount, order-level promotion would not be included as it will work when order promotion qualify independently but will fail when it doesn't qualify in the context of each...

Fixed in version 20.8 Preview ·Reported By 1 ·Updated Yesterday

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