Salesforce Known Issues
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The supplied headers and reference emails are inconsistent. Check and try again.: Headers, Email Message ID

Lightning , Winter 21

The supplied headers and reference emails are inconsistent. Check and try again.: Headers, Email Message ID

Fixed - Winter '21 Patch 14.0 ·Reported By 272 ·Updated 6 days ago

Current dialogs message not displaying when dialogs next step is end chat

Einstein Bots

When using the "End Chat" action to end an Einstein Bot session, intermittently the final dialog message may not be shown to the visitor. The chat transcript will show the full dialog as expected, without the missing messages.

Fixed in version Liveagent.230 ·Reported By 27 ·Updated 3 days ago

Unable to Optimize Routes or Schedule in Maps/MapAnything

Users are unable to optimize a route or schedule in MapAnything or Salesforce Maps

Fixed ·Reported By 4 ·Updated 4 days ago

When a bot attempts to transfer to a second queue after initially attempting to transfer to the first queue, the second transfer fails

Service , Service Cloud Console , Omni-Channel , Einstein Bots

When a bot is configured to route a chat to a second queue because the agent receiving the initial transfer from a bot declines it (and no other agents are available in the first queue), the transfer to the second queue fails.

Fixed ·Reported By 10 ·Updated 5 days ago

Error when opening or downloading a dataflow: "Uncaught TypeError: Cannot read property 'getNodes' of null"

Einstein Analytics - Data Integration

When editing or downloading dataflow, the following error may occur: "Uncaught TypeError: Cannot read property 'getNodes' of null" This occurs when a parameter's value is not the proper type the parameter is expected to have. For example, a parameter may require a string but if the defined value...

Fixed - Winter '21 Patch 14.0 ·Reported By 20 ·Updated 6 days ago

Tableau CRM (Einstein Analytics) - Salesforce objects cannot be digested in Partner Developer Edition environments

Einstein Analytics - Data Integration

When attempting to add an sfdcDigest node to a dataflow in a Partner Developer Edition environment, the following error occurs: "This page has an error. You might just need to refresh it. [Cannot read property 'showError' of undefined]" In dataset creator, the list of objects will never loa...

Fixed - Winter '21 Patch 14.0 ·Reported By 15 ·Updated 6 days ago

Guest user without article access in Community is not redirected to Login page

Knowledge , Communities

As a guest user viewing an article they don't have access redirect to a "Invalid Page". Expected bahaviour: Redirect to Login Page.

Fixed - Winter '21 Patch 14.0 ·Reported By 10 ·Updated 6 days ago

Original and/or New Values in Object's History are missing

User Interface , Lightning

The Object's History related list in Lightning doesn't keep track of certain changes. Deleting the value of some fields seems to invalidate the data presented in the History Related List, presenting blanks that should have actual values, instead.

Fixed - Winter '21 Patch 14.0 ·Reported By 5 ·Updated 6 days ago

Summer 20 Deep Clone Opportunity is not working when user does not have access to the Record Type

Sales and Marketing , Summer 20

When Clone with Related action is used and if the user does not have access to the Record Type of the record that being cloned, user is not able to save the record.

Fixed - Winter '21 Patch 14.0 ·Reported By 4 ·Updated 6 days ago

"Find Changed Deals at a Glance" displays inconsistent behavior across Table and Kanban Views when changed from a null value

Listviews , Winter 21

The Winter '21 "Find Changed Deals at a Glance" feature does not display the same behavior across Table and Kanban views when the value in the "Amount" field is changed from a null value.

Fixed - Winter '21 Patch 14.0 ·Reported By 3 ·Updated 6 days ago

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