Salesforce Known Issues
Trailblazer Community

Large volumes of backup data can exceed available resources

Backup and Restore

Ingesting and properly organizing large volumes of backup data can sometimes exceed the resources available in the system. This can cause portions of the backup process to fail.

Fixed in version 1.123 ·Reported By 45 ·Updated Yesterday

After a backup completes, the status may not be correctly updated

Backup and Restore

After a backup has completed, the status may still display as “In Progress”

Fixed in version 1.123 ·Reported By 23 ·Updated Yesterday

MC Intelligence reporting | Temporary lag in the data refresh.

Marketing Cloud Reports

Temporary lag in data refresh causes the data to be retrieved one hour later each day.

Fixed ·Reported By 3 ·Updated Yesterday

Visual Pivot Table subtotals are incorrect

Marketing Cloud Intelligence

Pivot table should correctly aggregate subtotals when using multiple dimensions, but the subtotals are incorrect depending on which dimensions are added.

Fixed ·Reported By 1 ·Updated Today

Boundaries / Container set disappeared with Clone Alignment after Dataset Refresh

Maps Territory Planning

Anytime when a user clones a Dataset with refreshed data and then also clones an alignment, the cloned alignment does not have the data source/container set (for example US Postal Codes) as an option to consider for shading boundaries.

Fixed ·Reported By 1 ·Updated Today

MC Intelligence | MOAT connector | PROVIDER_REPORT_TIMEOUT, No data fetch after 30 tries

Marketing Cloud Intelligence

MC Intelligence's MOAT data streams sometimes fail with this error: PROVIDER_REPORT_TIMEOUT, and the message: No data fetch after 30 tries.

Fixed ·Reported By 1 ·Updated Today

'Not an eligible entity for your account' error when clicking 'View More' buttons on Email Overview dashboard

Marketing Cloud Reports

In Marketing Cloud Intelligence Report, customers may be facing an error 'Not an eligible entity for your account' when clicking "View More' buttons on Email Overview dashboard.

Fixed ·Reported By 0 ·Updated Yesterday

[Data Loader] Auto-match fields to columns action does not refresh display to show matched field names in the Field Mappings dialog in WindowsOS.

Data Loader

Auto-match fields to columns action does not refresh display to show matched field names in the Field Mappings dialog in WindowsOS. The mapping is done correctly and if the the mouse cursor is scrolled over the Salesforce Object Field Name section, field names appear. This issue only occurs in WindowsOS....

Fixed in version v57.0.1 ·Reported By 0 ·Updated Yesterday

Marketo | Discrepancy in clicks.

Marketing Cloud Intelligence

We have encountered a case in which a discrepancy is observed in the Email Clicks metric (source field name - "mrkt_email_clicked_daily") between what is received in MCI and the Marketo reporting UI.

Fixed ·Reported By 0 ·Updated Yesterday

“No Access” error while searching for a Contact to add within the Group Relationship Builder

Financial Services Cloud

This issue is reproducible on a Winter '23 Org having an Individual Model set up. When a user tries to add a Contact within the Group Relationship Builder on a Winter '23 org, we get a “No Access” error within the lookup area.

Fixed in version Financial Services Cloud - Spring ’23 ·Reported By 23 ·Updated 4 days ago

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