Salesforce Known Issues
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Known Issues · Release In Progress

Case created by external user via Snap-In Offline Form does not fire case assignment rules

Service

Case created by external user via Snap-In Offline Form does not fire case assignment rules

Release In Progress - Winter '21 ·Reported By 93 ·Updated 3 days ago

Internal server error when deploying criteria based sharing rule if the criteria uses null/empty value

Change Sets

Internal server error occurs when deploying criteria based sharing rule if the criteria uses null/empty value.

Release In Progress - Winter '21 ·Reported By 34 ·Updated Yesterday

Unable to assign permission set to users due to View All being enabled on Platform events

Platform , Spring 19

If a permission set has "View All Data" enabled, when a platform event is created the View All attribute is incorrectly applied to the permission set's platform event permission. This only affects permission sets which has "View All Data" enable before platform event is created If you clone any...

Release In Progress - Winter '21 ·Reported By 33 ·Updated 2 days ago

Formatting issues preventing users from using Live Chat on Safari and Internet Explorer 11

Users are experiencing issues while accessing Live Chat. When users access a page that has Live Chat they will see formatting errors on the page resulting to the users not being able to use the feature. This incident is related to a software issue within a recent release update. *The issue is...

Release In Progress - Winter '21 Patch 6.2 ·Reported By 19 ·Updated Yesterday

Internal Server Error encountered for Communities with Audiences assigned using a Multi-select Picklist

Communities , Winter 21

Setting Community page Audience access using custom logic criteria may cause Internal Server Errors when handling mixed User and record-based fields. For organizations with this currently enabled, Internal Server errors are presented when viewing the relevant Community pages either through direct...

Release In Progress - Winter '21 Patch 5.2 ·Reported By 23 ·Updated 2 days ago

Einstein Analytics - Incorrect Column header name being displayed when editing columns in compare tables

Einstein Analytics - Dashboards/Lenses , Summer 20

When compare table is inserted in Einstein Analytics dashboards and column order is set from the the Advanced editor, then editing the column is showing incorrect column header.

Release In Progress - Winter '21 ·Reported By 13 ·Updated Yesterday

[Spring'20] Community User gets Verification Email from salesforce QA_support instead of customer community name while changing the email address

Communities , Spring 20

When community users change Email from custom component or Apex using the inner class with Queueable interface, they receive verification Email from Salesforce QA_Support instead of customer community name.

Release In Progress - Winter '21 ·Reported By 11 ·Updated Yesterday

Bad_Start_Url error is returned when auth provider URL receives a relative path that contains white spaces or invalid characters

Authentication , Communities , Summer 16

When the URL decoded value of startURL contains a relative path with white spaces or invalid characters (e.g. éá) before the first existing question mark, "Bad_Start_Url, startURL was not a relative path or contained invalid characters" is thrown when redirected to the auth provider servlet.

Release In Progress - Winter '21 ·Reported By 11 ·Updated Yesterday

Admin cannot change the email address of a user without requiring verification

After the Winter ’21 release, the admin users are not allowed to change the email address of a user without verification when they use the option 'Generate new password and notify user immediately'.

Release In Progress - Winter '21 Patch 5.3 ·Reported By 35 ·Updated 3 days ago

Failing to delete a version of the process builder.

Lightning

When attempting to delete a specific version of a process in Process Builder, the screen will load for about 10 minutes before failing.

Release In Progress - Winter '21 ·Reported By 5 ·Updated Today

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