Salesforce Known Issues
Trailblazer Community

Known Issues · Performance

Missing Standard Index on EmailMessage causes queries filtered by CreatedDate to run slowly or time out

Analytics , Apex , Performance

When running a query against the EmailMessage object and a selective filter is used on CreatedDate sometimes this will run slowly or time out. This is due to a missing standard index on this field.

Fixed - Winter '16 ·Reported By 13 ·Updated 2021-05-26

Spring 17: Error when opening record pages in lightning on safari


Customer using Safari may experience errors when opening record pages in lightning.

Fixed - Spring '17 ·Reported By 11 ·Updated 2021-05-26

Name field index implications with special characters

Apex , Performance

Name field with only special characters won't use index while executing the query. It is a expected behavior.

Fixed - Spring '16 ·Reported By 10 ·Updated 2021-05-26

Strategy builder choice not defaulting if an Next Best Action component is present in Lightning App Builder

Performance , Platform , Lightning

Strategy builder choice not defaulting if an Next Best Action component is present in Lightning App Builder

No Fix ·Reported By 1 ·Updated 2021-05-20

User Search on Add Sharing page and other functions can timeout in Orgs with large number of users, groups and/or queues

Analytics , Performance , Sharing , Metadata

Search operations on pages like "Add Sharing", Report Folder Sharing, or Edit Public Groups and/or Queues that use UROG (UserRoleOrGroup) components are frequently timing out in Orgs with a large number of users.

In Review ·Reported By 3 ·Updated 2021-04-22

Delay opening Profiles in setup in orgs with a large amount of custom metadata (custom objects/fields/permissions/classes etc...)


When opening a profile in an org with a large amount of custom metadata, users may experience delays and/or timeouts. This occurs due to dependency checks running against the large number of custom objects/fields/permissions/classes etc... when the profile is loaded. For example if there are 1000+ apex...

In Review ·Reported By 13 ·Updated 2021-04-08

Flow (INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY) error - error goes away with a "Screen element" in between

Performance , Platform , Sharing , Flow , Process Builder

Flow (INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY) error - error goes away with a "Screen element" in between

In Review ·Reported By 17 ·Updated 2020-12-11

Changes made to the Lightning Aura/Web Components used in Community are not reflected immediately after deployment - Caching Issue

Performance , Communities , Lightning , Summer 20 , Winter 21

This issue applies to the Lightning Aura/Web Components which are used in Community when "Enable secure and persistent browser caching to improve performance" is enabled. After a deployment (including changes made through Developer Console), changes may not be immediately reflected for users who...

Fixed - Winter '21 Patch 9.0 ·Reported By 40 ·Updated 2020-10-23

Enablement of Salesforce Edge Network is not possible

Performance , Platform

Customers request around enabling of "Salesforce Edge Network" access in Salesforce is currently impacted due to an on-going incident with Salesforce Edge that is preventing us from on-boarding any new customers until this is remediated. Additionally, any newly created or refreshed sandboxes which...

Fixed ·Reported By 5 ·Updated 2020-09-28

Asyn Apex test in UI stuck in the processing state intermittently

Apex , Performance , Metadata , Sandbox

When all apex test is executed from UI, some tests will get stuck in processing status / symbol and will have to be manually aborted.

Fixed - Winter '21 ·Reported By 3 ·Updated 2020-09-14

Prev | 21 to 30 of 91 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.