Salesforce Known Issues
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Known Issues · Performance

Missing Standard Index on EmailMessage causes queries filtered by CreatedDate to run slowly or time out

Analytics , Apex , Performance

When running a query against the EmailMessage object and a selective filter is used on CreatedDate sometimes this will run slowly or time out. This is due to a missing standard index on this field.

Fixed - Winter '16 ·Reported By 13 ·Updated 2021-05-26

Spring 17: Error when opening record pages in lightning on safari

Performance

Customer using Safari may experience errors when opening record pages in lightning.

Fixed - Spring '17 ·Reported By 11 ·Updated 2021-05-26

Name field index implications with special characters

Apex , Performance

Name field with only special characters won't use index while executing the query. It is a expected behavior.

Fixed - Spring '16 ·Reported By 10 ·Updated 2021-05-26

Strategy builder choice not defaulting if an Next Best Action component is present in Lightning App Builder

Performance , Platform , Lightning

Strategy builder choice not defaulting if an Next Best Action component is present in Lightning App Builder

No Fix ·Reported By 1 ·Updated 2021-05-20

User Search on Add Sharing page and other functions can timeout in Orgs with large number of users, groups and/or queues

Analytics , Performance , Sharing , Metadata

Search operations on pages like "Add Sharing", Report Folder Sharing, or Edit Public Groups and/or Queues that use UROG (UserRoleOrGroup) components are frequently timing out in Orgs with a large number of users.

In Review ·Reported By 3 ·Updated 2021-04-22

Delay opening Profiles in setup in orgs with a large amount of custom metadata (custom objects/fields/permissions/classes etc...)

Performance

When opening a profile in an org with a large amount of custom metadata, users may experience delays and/or timeouts. This occurs due to dependency checks running against the large number of custom objects/fields/permissions/classes etc... when the profile is loaded. For example if there are 1000+ apex...

In Review ·Reported By 13 ·Updated 2021-04-08

Flow (INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY) error - error goes away with a "Screen element" in between

Performance , Platform , Sharing , Flow , Process Builder

Flow (INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY) error - error goes away with a "Screen element" in between

In Review ·Reported By 17 ·Updated 2020-12-11

Changes made to the Lightning Aura/Web Components used in Community are not reflected immediately after deployment - Caching Issue

Performance , Communities , Lightning , Summer 20 , Winter 21

This issue applies to the Lightning Aura/Web Components which are used in Community when "Enable secure and persistent browser caching to improve performance" is enabled. After a deployment (including changes made through Developer Console), changes may not be immediately reflected for users who...

Fixed - Winter '21 Patch 9.0 ·Reported By 40 ·Updated 2020-10-23

Enablement of Salesforce Edge Network is not possible

Performance , Platform

Customers request around enabling of "Salesforce Edge Network" access in Salesforce is currently impacted due to an on-going incident with Salesforce Edge that is preventing us from on-boarding any new customers until this is remediated. Additionally, any newly created or refreshed sandboxes which...

Fixed ·Reported By 5 ·Updated 2020-09-28

Asyn Apex test in UI stuck in the processing state intermittently

Apex , Performance , Metadata , Sandbox

When all apex test is executed from UI, some tests will get stuck in processing status / symbol and will have to be manually aborted.

Fixed - Winter '21 ·Reported By 3 ·Updated 2020-09-14

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