Salesforce Known Issues
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Known Issues · Marketing Cloud Audience/Contacts

Audience's Data Extension 'SegmentName' and 'SegmentCode' default to EmptyString()

Marketing Cloud Audience/Contacts

Audience's Data Extension 'SegmentName' and 'SegmentCode' default values show up with EmptyString() when left empty while creating Audience.

In Review ·Reported By 1 ·Updated 2021-05-10

Data Extension details view uses incorrect timezone for the Created Date and the Modified Date.

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

Data Extension details view uses incorrect timezone for the Created Date and the Modified Date.

In Review ·Reported By 13 ·Updated 2021-04-27

Audience Builder refresh fails with high number of segments/exclusions

Marketing Cloud Audience/Contacts

Audience Builder may fail to refresh an audience when a high number of segments and/or exclusions (100+) are used.

No Fix ·Reported By 1 ·Updated 2021-04-14

Contact Builder Engagement tab does not support multi-byte characters for email name

Marketing Cloud Audience/Contacts

The Contact Builder Engagement tab within All Contacts does not support multi-byte characters for email name and will display question marks instead of the actual character(s).

In Review ·Reported By 4 ·Updated 2021-04-01

Contact Builder | Data Extensions | The "Edit Record" feature for data extensions within Contact Builder causing a record to be added instead of edite

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

The "Edit Record" feature for data extensions within Contact Builder will cause a record to be added instead of edited if there is a date field in the DE and is also a primary key.

No Fix ·Reported By 3 ·Updated 2021-03-30

Content Builder | Additional Email Attributes | Emails created prior to enablement display raw personalization string

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

Currently, when additionalemailattributes are enabled, existing emails will not be in the same state. This causes the literal personalization string to display such as %%__additionalemailattributes%% within Web Analytics string appended to the URL.

In Review ·Reported By 2 ·Updated 2021-03-19

Refresh filtered list fails caused by intermittent issues

Marketing Cloud Automations , Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

Refresh filtered list executions may experience intermittent connection issues. If this occurred during the mobile message sending process, it possibly resulted in not being sent messages This relates to a specific set of errors that can only be found by raising a support case to confirm if this...

In Review ·Reported By 1 ·Updated 2021-03-15

Cannot Import data into MobileConnect Standard Existing list when navigating from Overview page

Marketing Cloud Audience/Contacts

When attempting to Import via MobileConnect by clicking the Add Contacts button on the Overview page, the Import model is not loading correctly when selecting "To an Existing Standard List".

In Review ·Reported By 1 ·Updated 2021-03-09

Cannot add new field to a Data Extension within Contact Builder if the field's name contains special characters

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts

If you have a pre-existing Data Extension and go to add a new field within Contact Builder that has a special character in the field name, it will fail to create the field.

In Review ·Reported By 2 ·Updated 2021-03-05

Unable to edit Many to One Relationships that exist on Left side of an Object

Marketing Cloud Audience/Contacts

Unable to edit Many to One Relationships that exist on Left side of an Object within Data Designer.

In Review ·Reported By 3 ·Updated 2021-03-02

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