Salesforce Known Issues
Trailblazer Community

Opt-in message is missing in Lightning Messaging Conversation

Messaging , Spring 20

Opt-in feature in Lightning Messaging is not working as expected. The message for opt-in is not stored in the ConversationEntry to show it on the Conversation when opt-out event is followed by an opt-in event. When an opt-out event is immediately followed by an opt-in event, a race condition potentially...

In Review ·Reported By 4 ·Updated 2021-05-10

Recalculating CBS rules on Contact entity removes rule shares from contacts owned by Guest users if "Secure Guest User record access" is enabled

Sharing , Spring 20 , Summer 20

Recalculating CBS (Criteria-Based Sharing) rules on Contact entity removes rule shares from contacts owned by Guest users if "Secure Guest User record access" is enabled. Other entities may have the same problem.

In Review ·Reported By 4 ·Updated 2021-05-06

[ListView] unable to search for Person Accounts in a list view

Search , Listviews , Spring 20

Some customers may have observed that there end users see no results returned when performing a search for Person Account Name via Opportunity List Views, the same seems to work perfectly fine when users search for a Business Account. The same behavior can be observed via SOSL too: FIND {Person...

In Review ·Reported By 8 ·Updated 2021-05-05

Spring'20 - Dashboard - "Assigned" field cannot be set to Task Dashboard filter when other standard object report components are present

Operational Analytics - Dashboards , Spring 20

"Assigned" field cannot be set to Task Dashboard filter when other standard object report components are present.

Fixed - Winter '21 ·Reported By 33 ·Updated 2021-04-15

Lightning Report- Spring'20- Unable to drag the scrollbar of the sub-menu and sub-menus are not getting closed on moving the mouse away

Operational Analytics - Reports , Spring 20

If we click the scroll bar of the sub-menu to drag it, the sub-menu is getting disappeared and sub-menus are not getting closed on moving the mouse away. This issue occurs on Mac, Windows and Linux in all supported browsers.

In Review ·Reported By 26 ·Updated 2021-03-26

Comments are posted to the wrong audience

Activities , Chatter , Sharing , Lightning , Spring 20

Post on a Case are visible to "internals only" even if a different audience was selected when posting the comment.

In Review ·Reported By 5 ·Updated 2021-03-26

In managed package, Default page assignment is failed when installing

Packaging , Lightning , Spring 20

- Managed package issue - The issue occurs at the package includes lightning page that assigns App Default setting. - Any page causes this issue, such as HOME or Record

Fixed - Summer '21 ·Reported By 1 ·Updated 2021-03-12

Spring 20: Quick Text focus changed from Chat text area to Quick Text panel

Live Agent , Lightning , Spring 20

When you are in a Chat and choose the Quick Text action icon, once you select the desired Quick Text, the landing focus is still on the icon and not in the text box of the Chat window. This prevents Agents from just clicking enter to send the Quick Text to the Visitor, which impacts their effic...

In Review ·Reported By 4 ·Updated 2021-02-08

Einstein Analytics - Spring'20 - Custom Number Format headings in IE11 overlapping input fields

Einstein Analytics - Dashboards/Lenses , Spring 20

IE11 Custom Number Formatting in Lenses are showing the incorrect placement for the heading labels

No Fix ·Reported By 1 ·Updated 2021-01-28

Trailmix is marked as overdue even when completed

myTrailhead , Trailhead , Spring 20

Trailmix is marked as overdue even when completed.

In Review ·Reported By 9 ·Updated 2021-01-26

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