Salesforce Known Issues
Trailblazer Community

Navigating to the sandbox page returns "Insufficient Privileges" error

Sandbox , Winter 18

Standard System administrators may not be able to access any sandbox page from within some production orgs and may get "Insufficient Privileges" error

In Review ·Reported By 32 ·Updated 15 days ago

Unexpected content such as <span id="j_id0:j_id2"></span> is appended to Visualforce pages in Lightning Experience

VisualForce , Sandbox , Lightning

In Summer '20 release to the sandbox, unexpected content is appended to Visualforce pages in LEX. This change affects existing implementations such as downloading files with contentType text/csv;charset=UTF-8;#test.csv. The unexpected content is appended to the file output.

Fixed - Summer '20 Patch 8.0 ·Reported By 25 ·Updated 15 days ago

Summer '20 - Global Search functionality in Communities is not returning any results for community users

Search , Sandbox , Communities , Summer 20

Some customers may have observed that post-upgrade to Summer '20, Community users are seeing 'No Results' when searching for records they have access to. The underlying root cause has been identified to be due to a lack of access to knowledge objects for the affected community users profile.

Fixed - Summer '20 Patch 8.3 ·Reported By 19 ·Updated 15 days ago

LoginUrl settings on Single Sign On Settings or Oauth configurations updated to be instanceless for CS instances on Spring'20


In Spring '20 sandboxes, SAML logins are prematurely expecting the ACS URL to use a stabilized, instance-less My Domain hostname, regardless of whether the org had activated the "Stabilize the Hostname for My Domain URLs in Sandboxes" critical update. Errors such as "Failed to get Next element" may...

Fixed - Spring '20 Patch 23.29 ·Reported By 16 ·Updated 15 days ago

Feature Request: Add new functionality to allow Portal or Community users to be included in Partial sandbox refresh

Custom Objects , Sandbox , User Interface

Note: This is currently classified as a Feature Request or work item that is the Salesforce internal equivalent of an Idea on the IdeaExchange. Please consider creating or promoting an Idea for this so that we may see this feature added with a future release. Existing documentation: Sandbox Setup...

In Review ·Reported By 16 ·Updated 15 days ago

Licenses and related storage changed in sandboxes unexpectedly.

Sandbox , Spring 20

Between Feb 1 2020 01:10 GMT and Feb 6 20:00 GMT on selected sandbox instances, Salesforce used the licenses entitlement information that existed on sandbox orgs to reapply the detailed settings. This was done to enable new settings introduced with the Spring ’20 release. For some customer sandboxes...

In Review ·Reported By 14 ·Updated 15 days ago

Unable to Edit or Delete records when Rich Text Area images are broken (e.g. Partial Sandbox)

Sandbox , User Interface

In a partial copy Sandbox, when record contains a Rich Text Area field where the image is broken (e.g. not copied to the sandbox), the record is neither editable or deletable.

In Review ·Reported By 10 ·Updated 15 days ago

Sandbox Recovery exceeds the 'Salesforce' License limit


Some customers may have observed that the license limits are exceeded in a sandbox that was recovered due to either being deleted or refreshed. Recover a deleted or refreshed sandbox - For example: Let's say you...

In Review ·Reported By 6 ·Updated 15 days ago

Unable to log-in to the Sandbox after refreshing/creating it in Summer’20

Sandbox , Summer 20

- When logging to the Sandbox that is created in Summer’20, it returns to login page and unable to login-in. - This issue occurs in the Org that has domain name has * or *

Fixed - Summer '20 Patch 14.2 ·Reported By 5 ·Updated 15 days ago

Link generated by Formula does not work correctly using "+" or "&"

Sales and Marketing , Service , Custom Objects , Sandbox , Lightning

Formula (Text) returns incorrect formula when multiple fields are referenced in combination with concactation ("+" or "&") Example Formula should generate 2 seperate hyperlinks in a field. Account Name + Opportunity Name The account name link can be used, but the opportunity name hyperlink tries...

Fixed - Summer '20 ·Reported By 5 ·Updated 15 days ago

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