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Known Issues · Salesforce CPQ (Configure-Price-Quote)

Error on Amendment/Renewal for second year contract where RootId incorrectly points to the Required By Id for a nested bundle

Salesforce CPQ (Configure-Price-Quote)

Renewing or amending a second year contract displays the error below: Error: Can't find parent record for SBQQ__Subscription__c [ID]. Please make sure you have a record with ID [ID] and try again. This happens with nested bundle where the bundle structure is Asset (top level parent) Asset (second...

In Review ·Reported By 21 ·Updated 6 days ago

Combine Subscription Quantity field on Contract combines subscriptions on Amendment if Legacy Amend/Renew Service is True

Salesforce CPQ (Configure-Price-Quote)

In any org, if Legacy Amend/Renew Service is True in Package setting, Subscriptions get combined on Amended quote if the field "Combine Subscription Quantities" is marked as True on Contract record.

In Review ·Reported By 1 ·Updated 7 days ago

Configuration screen is blank on upgrade bundles when the bundles have a Feature

Salesforce CPQ (Configure-Price-Quote)

Configuration screen is blank for upgraded bundles that have a Feature and is utilizing the upgrade target field and upgrade source field on the product records.

In Review ·Reported By 1 ·Updated 12 days ago

Segment Quantity behavior on Subscription differs when contracting from Order vs Opportunity

Salesforce CPQ (Configure-Price-Quote)

The Segment Quantity field’s behavior on the Subscription object differs when contracting from an Order vs Opportunity. When contracting from the Opportunity, the Segment Quantity adds up all MDQ Segment quantities accordingly after an Amendment. This behavior is correctly detailed in this documentation: https://help.salesforce.com/s/articleView?language=en_US&type=1&id=000354558 However,...

In Review ·Reported By 2 ·Updated 13 days ago

Disabling CPQ triggers in package settings does not disable SBQQSC namespace triggers

Salesforce CPQ (Configure-Price-Quote)

An update to an object record from - Contract Line Item/Service Contract/Entitlement/Contract Line Item ConsumptionRate executes the SBQQSC triggers despite CPQ triggers being disabled at the package level.

In Review ·Reported By 2 ·Updated 13 days ago

Revised Subscription and Subscribed Asset do not generate for POT line on Amendment if covered products being removed/added result in delta of zero

Salesforce CPQ (Configure-Price-Quote)

Revised Subscription and Subscribed Asset does not generate for POT line on Amendment if covered products being removed/added result in net delta Price = 0, when Contracting from Opportunity This does work properly when using the same steps and Contracting from the Order.

In Review ·Reported By 1 ·Updated 13 days ago

Cannot read property 'segmentEndsInPast' of undefined during Amendment

Salesforce CPQ (Configure-Price-Quote)

If a contract is amended to include an MDQ product with a Segment Quantity = 0, when contracted, a 0 quantity subscription is not created. When the contract is amended again, an error occurs "Cannot read property 'segmentEndsInPast' of undefined"

In Review ·Reported By 10 ·Updated 14 days ago

Advanced Approvals: When DynamicApprover value is null ApprovalRule Approver value defaults incorrectly

Salesforce CPQ (Configure-Price-Quote)

When the Dynamic Approver value is null on ApprovalRule1 and ApprovalRule2 on the same object has a public group as the Approver value, ApprovalRule1 defaults to the public group ApprovalRule2 is using, instead of throwing a, "no approver found" error. Note: This does not happen when ApprovalRule2...

In Review ·Reported By 2 ·Updated 14 days ago

Amendment Opportunity Generation Performance

Salesforce CPQ (Configure-Price-Quote)

The new JavaScript Amendment/Renewal (JSAR) functionality in Salesforce CPQ allows for larger contracts to be amended without encountering platform Apex limits. However, for small numbers of Subscriptions/Assets, the JSAR can take a longer time to perform the tasks than the legacy amendment/renewal system,...

In Review ·Reported By 32 ·Updated 16 days ago

Null date field update via Price Rule is not updated quote line editor UI during calculate

Salesforce CPQ (Configure-Price-Quote)

When a null value is injected into a Date field using Price Rule, the Date field does to show the null value in the user interface, until Quick Save or Save.

In Review ·Reported By 1 ·Updated 16 days ago

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