Salesforce Known Issues
Trailblazer Community

An Internal Server Error Message is displayed when adding components to a managed package.

AppExchange , Packaging , Partner

Users are getting a notification with an Internal Server Error Message display when trying to add components to an existing managed package. The cause for this specific issue is due to a change on behavior for community components going from the Summer '19 release to the Winter '20 release. Now...

Fixed - Spring '20 Patch 12.0 ·Reported By 6 ·Updated 6 days ago

Salesforce Partner Community Help - Partners Unable to View/Log Partner Case Types

Partner , Communities

After a recent transition to move Partner Community cases into the Help & Training portal, some users are not being automatically recognized as Partner Users in Help. This can result in a few outcomes: 1. User is logged in as a Customer User and sees standard Customer Support topics rather than Partner...

In Review ·Reported By 309 ·Updated 9 days ago

Salesforce Partner Community - Partners are unable to see obtained Certifications

Partner

Some Partners are unable to see obtained Certifications in the Business tab or Manage tab of the Partner Community, although certifications are linked and may have been previously populated.

In Review ·Reported By 15 ·Updated 8 days ago

Visual Force error when loading Education Tab (Salesforce Partner Community)

VisualForce , Partner , Communities , Operational Analytics - Dashboards

At partners.salesforce.com, the Education tab displays VF sometimes. Our teams are working on this as a priority.

In Review ·Reported By 7 ·Updated 11 days ago

LMA leads owner is not assigned to the package record's Lead_Manager field value

LMO , Partner

LMA leads owner is not assigned to the package record's Lead_Manager field value, LMA user remains as the lead owner instead.

In Review ·Reported By 1 ·Updated 11 days ago

[Mobile] Company Verify Button label not getting updated after click in mobile browsers.

Mobile , Portal , Sites , Partner , Communities

The Q&A function for verifying community answers as Company Verified does not update the value in the menu option when the verification is done on a mobile browser. This works on desktop browsers as expected. Once an answer is selected as company verified, the menu option does not update to display "Remove...

Fixed - Winter '23 Patch 1.0 ·Reported By 4 ·Updated 12 days ago

Salesforce Partner Community - Visualorce Error on Education Tab

VisualForce , Partner , Communities , Operational Analytics - Dashboards , Trailhead

Some partners are seeing a Visualforce error on the Education tab in the Salesforce Partner Community. Root cause seems to be users who have mapped their DRM/Trailhead account to the Partner Community and have more than 1,000 badges/points. NOTE: This is a subset of the previous Known Issue found...

In Review ·Reported By 8 ·Updated 13 days ago

Error received: LicenseUninstallException: Expected 1 license to delete but found 2

Partner

Some partners may intermittently receive such email about apex failure in their LMO: Apex script unhandled exception by user/organization: 005id/00Did caused by: sfLma.SubscriberUpdateException.LicenseUninstallException: Expected 1 license to delete but found 2 Class.sfLma.SubscriberUpdate.licenseUninstall:...

In Review ·Reported By 6 ·Updated 13 days ago

Some AppExchange Consultant Listings Don’t Show the Latest Number of Certified Experts

AppExchange , Partner

On AppExchange, consultant tiles and listings show the number of people who are employed by the consultant and hold qualifying Salesforce certifications. We call these individuals certified experts. In some cases, the number of certified experts shown may not reflect the latest number of certified experts...

In Review ·Reported By 1 ·Updated 13 days ago

Cannot uninstall package after deleting a Page Layout component included from the package

AppExchange , Packaging , Partner

When attempting to uninstall a package, admins may receive an error similar to: Page Layout <Object.Page Layout Name> This installed component is referenced by a locally created component. System Administrator Page Layout <Object.Page Layout Name> This installed component is referenced by a locally...

In Review ·Reported By 54 ·Updated 16 days ago

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