Salesforce Known Issues
Trailblazer Community

SF Records created without conversion data when synced from Prospects created and assigned via Pardot Form Handler

Pardot

If a form handler creates a new prospect and has an assignment action, the newly created record will appear in the CRM without Pardot conversion data. This information will appear after a second sync is triggered

In Review ·Reported By 2 ·Updated Today

New!SPF checker can show "Error" even though SPF is properly added

Pardot

Pardot's SPF checker can show an Error for the SPF statement even if it's added correctly using "include:aspmx.pardot.com" or "include:et._spf.pardot.com". In order to confirm whether you are running into this issue, test an email send from Pardot and check whether SPF is passing. The easiest way...

In Review ·Reported By 1 ·Updated Today

Prospect import can occasionally trigger duplicate success system emails.

Pardot

After completing prospect import successfully, duplicate system email is sent occasionally.

In Review ·Reported By 1 ·Updated Today

Pardot CRM Campaign has zombie associations

Pardot

* This happens to accounts that have not got Connected Campaign feature enabled. CRM campaign shows members on it but if we take a look at the debug of the sync we'll see that the affected campaign has zero current members. Typically, when this is the case the sync would archive all these campaign...

Fixed ·Reported By 1 ·Updated Today

Email Sync to salesforce silently fails when text portion of email contents exceeds 32,000 bytes

Pardot

When text portion of email contents exceeds 32,000 bytes, email syncing to Salesforce fails with STRING_TOO_LONG error. The error is invisible to users, so that users are left not knowing why the email wasn't synced to Salesforce as Task.

In Review ·Reported By 2 ·Updated Yesterday

Event Report does not calculate Multiple Registrations made by a prospect into Tickets (Quantity) Column

Pardot

If a prospect has registered multiple times for an event, Event report does not indicate the correct Quantity for the Ticket column.

In Review ·Reported By 1 ·Updated Yesterday

Expanded Dynamic Search Ads missing headline and url information on reports and click activities

Pardot

When a visitor clicks on a Google ad that's an 'Expanded Dynamic Search Ad', the activity does not include Headline, Description, Display URL, Destination URL information.

Fixed ·Reported By 1 ·Updated Yesterday

Global email template report dates are off timezones earlier than EST

Pardot

The email template report here: https://pi.pardot.com/emailTemplate/report will displace statistics by a day when viewed by a timezone earlier than EST, such as PST.

In Review ·Reported By 0 ·Updated Today

New!Campaign Report Date Filter Doesn't Filter as Expected

Pardot

When the campaign report table on https://pi.pardot.com/report is filtered by date, not all campaigns are returned as expected.

In Review ·Reported By 0 ·Updated Yesterday

New!Not All HML Tags Resolved in If Statement

Pardot

Some tags do not resolve when placed within #if block leading to blank results

In Review ·Reported By 0 ·Updated Yesterday

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