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Known Issues · Marketing Cloud Intelligence

New!TotalConnect | Invalid Date Format in empty file with a Grand Total row

Marketing Cloud Intelligence

When an empty file with just headers and a Grand Total row below them is uploaded in a TotalConnect Data Stream the job for the file returns an "Invalid Date Format" error as it picks up the value "Grand Total" and tries to read it as a date. Excluding Total Rows from the Transformer settings is not...

In Review ·Reported By 0 ·Updated Today

Marketing Cloud Intelligence Reports | Email Send Name is N/A

Marketing Cloud Intelligence

Some customers experience an issue where some email names are pulled into the platform as 'N/A'.

In Review ·Reported By 1 ·Updated Yesterday

Copying Workspace Fails with error "Name already exists ((Attribution Model))"

Marketing Cloud Intelligence

Copy of Workspace fails with error "Name already exists ((Attribution Model))"

Fixed ·Reported By 0 ·Updated Today

Totalconnect | Double Quotes in Data in uploaded files are Removed Before Mapping

Marketing Cloud Intelligence

If a client is utilizing totalconnect to upload a file that contains double quotes (") in the data, the double quotes are removed during the upload. As such, you can not separate data that contains quotes versus data that does not. For example (data) and ("data") is only seen by Datorama as (data).

In Review ·Reported By 0 ·Updated Today

Intelligence(Datorama) MC connector fails with "Invalid Credentials" error

Marketing Cloud Intelligence

Intelligence(Datorama) MC connector token expires unexpectedly causing the "Invalid Credentials" error.

In Review ·Reported By 8 ·Updated 2 days ago

Page/Widget Share for Slack | Can't use Slack channel names with Japanese Katakana characters

Marketing Cloud Intelligence , Marketing Cloud Reports

When creating a rule for sharing a page or widget via Slack, an error message (Please remove spaces, periods or punctuation marks) is displayed if the Slack channel name includes Japanese Katakana characters even though such channel names are supported in Slack.

Fixed ·Reported By 0 ·Updated Yesterday

MC Intelligence (Datorama) | Instagram By Facebook API Connector encoding does not recognize all emojis

Marketing Cloud Intelligence

The encoding used for the Instagram By Facebook connector does not recognize all emojis resulting in a discrepancy between the platform and the provider. The encoder will return a series of question mark characters for these unknown emojis/characters.

In Review ·Reported By 0 ·Updated Yesterday

MC Intelligence | Data Stream Transformers | File Encoding "Auto-Detect" option failing

Marketing Cloud Intelligence

Within a given data stream's file transformers, when selecting the "Auto-Detect" option from the File Encoding dropdown the transformer will fail to save. This will result in an "unknown error occurred" message.

Fixed ·Reported By 0 ·Updated Yesterday

Twitter Ads API | Missing data after reprocessing past dates

Marketing Cloud Intelligence , Marketing Cloud Intelligence Integrations

Reprocessing older dates seems to omit some data, although the reason why is not yet known. For example, the client may notice missing campaigns, media buys, etc., and data linked to those assets, such as impressions.

In Review ·Reported By 4 ·Updated 2 days ago

LinkedIn Company Page | DATE_FORMAT_IS_INVALID

Marketing Cloud Intelligence , Marketing Cloud Intelligence Integrations

Clients are unable to map the field 'post_created' within a formula for the Day dimension; attempting to do so may fail processing with the following error: class com.datorama.core.service.validation.LandingzoneException-LandingzoneException: The field 'post_created' in the uploaded file has not been...

No Fix ·Reported By 4 ·Updated 2 days ago

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