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Known Issues · Marketing Cloud Integrations

User merges during ETLs fail

Marketing Cloud Integrations

In some scenarios, such as the following "Repro" section, profiles should be merged through the UserETL process. However, it would not and remains two profiles instead of the merging.

In Review ·Reported By 2 ·Updated 21 days ago

Individual Link Details for Marketing Cloud Connect Triggered Sends are not pushed to Salesforce

Marketing Cloud Integrations

When sending to subscribers from a Marketing Cloud Connect triggered send, individual link level details are failing to push to the integrated Salesforce org. This can occur for standard MCC triggered sends or integrated Journey Builder sends.

In Review ·Reported By 17 ·Updated 22 days ago

The layout of the "MCDM Campaign Messages" component is broken for Digital Experience (Communities)

Marketing Cloud Integrations

When MCDM Campaign message component is use in the Digital Experience layout with a smaller view width the table containing the Journey Activities does not resize and goes out of boundary with the whole Campaign Messages component

Fixed ·Reported By 1 ·Updated 25 days ago

Delays in processing tracking records may cause Individual Email Results in a tracking subscription to be duplicated or not created at all.

Marketing Cloud Integrations

Delays in processing tracking records may cause Individual Email Results in a tracking subscription to be duplicated or not created at all.

In Review ·Reported By 0 ·Updated 25 days ago

Delay in Marketing Cloud tracking (Individual Email Results) syncing to Salesforce

Marketing Cloud Integrations

When sending an email via Marketing Cloud Connect some tracking is taking a day or two to sync to Salesforce even with the tracking frequency set to hourly in the connector settings.

In Review ·Reported By 2 ·Updated 28 days ago

When multiple users send DMs to the same campaign at the same time, duplicate messages will be sent

Marketing Cloud Integrations

If a user has the pending approval page open, they will be able to send to a campaign member regardless of another user sending/rejecting that campaign member in the meantime.

In Review ·Reported By 2 ·Updated 29 days ago

Bulk Send CPI Does not appear when sending from Bulk Send Quick Action

Marketing Cloud Integrations

When setting up a bulk send CPI and attempting to do a quick send bulk send starting from a list view using the quick action, the bulk send CPI is not loaded in the UI at all or available for input.

In Review ·Reported By 0 ·Updated 2021-11-03

SSO cert is not updated when uploading new cert in guided setup

Marketing Cloud Integrations , Marketing Cloud Admin

SSO cert is not updated under key management when uploading new cert in guided setup.

No Fix ·Reported By 0 ·Updated 2021-11-02

Mobile Data/In App Campaigns incorrectly encoding url parameters on Campaign Edit screen

Marketing Cloud Integrations

When editing a Mobile Data or Mobile In App Campaign, you can add a url value with url parameters in it. When you go to load the campaign again, the "&"s in the url parameters are encoded to be "&". The raw data in the dataset suggest that the "&" is still stored as an "&", so the issue is on the...

In Review ·Reported By 3 ·Updated 2021-10-30

Boolean Formula Field filter fails to synchronize objects

Marketing Cloud Integrations , Marketing Cloud Audience/Contacts

When a boolean formula field is used as a filter in synchronized data sources, that object can fail to sync and display 0 records.

In Review ·Reported By 46 ·Updated 2021-10-28

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