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Known Issues · Marketing Cloud Email Studio

Unable to delete Profile Attribute used in Business Unit Filter

Marketing Cloud Email Studio

When a Profile Attribute is used in a Business Unit Filter, and the Filter is then removed and Profile Attribute is deleted, the Profile Attribute errors when trying to be deleted.

In Review ·Reported By 2 ·Updated 9 days ago

Selected Attributes in Filtered Data Extension disappear when only one is deleted from nested loop

Marketing Cloud Email Studio

When modifying nested condition, all the attributes selected in filter data extension disappear in the Filtered Data Extensions in Email Studio, not just the one attribute being deleted.

In Review ·Reported By 0 ·Updated 10 days ago

Work Forward To A Friend breaks forwarding with apostrophe in subject line

Marketing Cloud Email Studio

When an email is sent out that contains an apostrophe in a subject line it will cause the forward to a friend link to receive an error upon submission.

In Review ·Reported By 0 ·Updated 10 days ago

Attempting to modify the External Key of a data extension in Contact Builder does not save

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

Data Extensions are accessible in Contact Builder and Email Studio. If you attempt to modify the external key of an existing Data Extension in Contact Builder, any changes do not save. These may appear to have changed at first, but upon refreshing, it's still the original external key.

In Review ·Reported By 13 ·Updated 13 days ago

Enterprise RMM is incorrectly unsubscribing subscribers

Marketing Cloud Email Studio , Marketing Cloud Sending

In an Enterprise 2.0 business unit where the business unit is setup to "Unsubscribe from the business unit only" and Enterprise RMM is configured to "Unsubscribe email address from publication list" and All Subscribers is used as the publication list for the send, we're incorrectly over-unsubscribing...

In Review ·Reported By 0 ·Updated 14 days ago

Marketing Cloud Content Builder out of the box templates are not responsive in the Outlook app using iOS 11+

Marketing Cloud Email Studio , Marketing Cloud Admin

Marketing Cloud Content Builder out of the box templates are not responsive in the Outlook app using iOS 11+

In Review ·Reported By 63 ·Updated 15 days ago

Content Areas A/B test type returns No data found

Marketing Cloud Email Studio , Marketing Cloud Content Builder

When attempting to use the Content Areas test type in A/B testing the result in the UI is No Data Found. This is only affecting a subset of customers on Stack 50.

In Review ·Reported By 2 ·Updated 15 days ago

Import Results File contains references to information that is not actionable

Marketing Cloud Email Studio

In some situations when an import has been completed, regardless of whether or not it has validation errors, we will send out a notification email that contains text that is not actionable. Below is an example of what this would look like: 0 0 Warning Warning: Import aborted while processing Batch...

In Review ·Reported By 68 ·Updated 16 days ago

'SubscriberID' column is not included when the Standard tracking extract files are exported in XML format

Marketing Cloud Automations , Marketing Cloud Email Studio

When running an automation which contains the standard tracking extract configured to generate XML, the 'SubscriberID' column is not included when the standard tracking extract files are exported in XML format. Whereas the 'SubscriberID' column is present when exported in CSV/TSV file formats for the...

In Review ·Reported By 1 ·Updated 17 days ago

"NotFound" Error when executing an Import with "Update" option, from a Business Unit

Marketing Cloud Automations , Marketing Cloud Email Studio

When trying to execute an Import with Update Only option to the All Subscribers list, which has been created at the Enterprise account level, from a business unit under an enterprise account. There is a high possibility to get intermittent "NotFound" errors, with the import failing to do any update to...

In Review ·Reported By 31 ·Updated 21 days ago

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