Salesforce Known Issues
Trailblazer Community

Known Issues · Marketing Cloud Automations

Journey with Automation Schedule fails to add Event

Marketing Cloud Automations , Marketing Cloud Journey Builder

When configuring a Journey Builder Entry Event tied to an existing Automation, it is possible that the Activity that fires the event fails to get added to the Automation. This can occur in various scenarios, but is most common when a user modifies the Automation in another tab/window while the Journey...

In Review ·Reported By 6 ·Updated 2022-05-11

_ListSubscribers DataView does not list Business Unit Suppression list Subscribers

Marketing Cloud Automations , Marketing Cloud Email Studio , Marketing Cloud Reports

When utilising the _ListSubscribers DataView within a Business Unit, and you have a Suppression list(s) populated in that Business Unit, you will not be able to query the DataView to return those Subscribers

Fixed in version Marketing Cloud Release June 2021 ·Reported By 6 ·Updated 2022-03-30

Mobile Push Detail Extract Report incorrectly formatted

Marketing Cloud Automations , Marketing Cloud Mobile , Marketing Cloud Reports

When utilising the 'Mobile Push Detail Extract Report' ExtractType, and a field contains a set of double quotes, along with a comma, the Data Extract delimits the csv file incorrectly.

In Review ·Reported By 5 ·Updated 2022-03-30

Subset of Extracts on Stack 12 are non functional

Marketing Cloud Automations , Marketing Cloud Admin , Marketing Cloud Reports

Extracts that are currently unable to be configured: - Zip. -UTF16toUTF8_Safehouse -UTF16toUTF8_FTP -Unzip -Gzip -FileConvert -FF_UTF16toUTF8_WFileTransfer -Enhanced FTP File Mover and Copier -DeleteFilesfromFTPandSafehouse -Data Extension Extract with File Encoding and gzip To clarify,...

In Review ·Reported By 1 ·Updated 2022-03-30

Standard Tracking Extract | Not Sent Extract | Extract by SendID parameter ignored

Marketing Cloud Automations , Marketing Cloud Email Studio

When running a Standard Tracking Extract the Not Sent parameter returns subscribers that were sent to TriggeredSends that were not included within the set of JobIDs/SendIDs.

No Fix ·Reported By 5 ·Updated 2022-03-29

Automation Studio/Journey Builder failing to load due to Culture Code issue

Marketing Cloud Automations , Marketing Cloud Journey Builder

Due to a backend issue, the Culture Code setting for a user can get saved with an invalid locale en-15. This commonly affects users with the Culture Code set to English (United States). The result is that Automation Studio and Journey Builder will not load as expected and a loading wheel that does not...

In Review ·Reported By 1 ·Updated 2022-03-23

Advanced option within import activity "Skip if last import occurred less than the following number of hours ago" not working

Marketing Cloud Automations

When creating an import activity, within the advanced setting section you can populate a setting called "Skip if last import occurred less than the following number of hours ago" and set a value great than 0. Due to how this setting is stored at this moment, it is not functioning.

In Review ·Reported By 1 ·Updated 2022-03-22

Marketing Cloud | Import Activities | Sporadic failures

Marketing Cloud Automations

When executing import activities I sometimes see intermittent failures. When reprocessing the import activity I find that it successfully completes in these scenarios with no other modifications needed.

In Review ·Reported By 1 ·Updated 2022-03-21

File Transfer - decompressing a file which contains header errors will complete without unzipping the file

Marketing Cloud Automations

If a zip file contains header errors the file transfer activity completes with a success message, but the file is never unzipped.

In Review ·Reported By 0 ·Updated 2022-03-15

Using several Salesforce Send Activities within the same step of an Automation will cause it to intermittently fail

Marketing Cloud Automations , Marketing Cloud Integrations

Salesforce Send Activities within an Automation intermittently error or get stuck initialized when several Salesforce Send Activities are used in the same step.

In Review ·Reported By 0 ·Updated 2022-03-09

Prev | 11 to 20 of 85 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.