Salesforce Known Issues
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Known Issues · Marketing Cloud Audience/Contacts

Boolean Formula Field filter fails to synchronize objects

Marketing Cloud Integrations , Marketing Cloud Audience/Contacts

When a boolean formula field is used as a filter in synchronized data sources, that object can fail to sync and display 0 records.

In Review ·Reported By 40 ·Updated 2021-05-24

Journey Builder | Journeys | Health | Contacts not search-able

Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts

If a contacts start date within a Journey is more than 30 days, the contact's most recent history will not be available within the Health tool after searching in "Show Contact Path".

In Review ·Reported By 7 ·Updated 2021-05-24

Users are unable to choose any date in the "Restricted date range" datepicker in various places within Contacts UI

Marketing Cloud Email Studio , Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

Customer is unable to select any dates in Contacts UI components before 2014 or after 2023, and would like to be able to.

In Review ·Reported By 1 ·Updated 2021-05-17

Audience's Data Extension 'SegmentName' and 'SegmentCode' default to EmptyString()

Marketing Cloud Audience/Contacts

Audience's Data Extension 'SegmentName' and 'SegmentCode' default values show up with EmptyString() when left empty while creating Audience.

In Review ·Reported By 1 ·Updated 2021-05-10

Data Extension details view uses incorrect timezone for the Created Date and the Modified Date.

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

Data Extension details view uses incorrect timezone for the Created Date and the Modified Date.

In Review ·Reported By 13 ·Updated 2021-04-27

Audience Builder refresh fails with high number of segments/exclusions

Marketing Cloud Audience/Contacts

Audience Builder may fail to refresh an audience when a high number of segments and/or exclusions (100+) are used.

No Fix ·Reported By 1 ·Updated 2021-04-14

Contact Builder Engagement tab does not support multi-byte characters for email name

Marketing Cloud Audience/Contacts

The Contact Builder Engagement tab within All Contacts does not support multi-byte characters for email name and will display question marks instead of the actual character(s).

In Review ·Reported By 4 ·Updated 2021-04-01

Contact Builder | Data Extensions | The "Edit Record" feature for data extensions within Contact Builder causing a record to be added instead of edite

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

The "Edit Record" feature for data extensions within Contact Builder will cause a record to be added instead of edited if there is a date field in the DE and is also a primary key.

No Fix ·Reported By 3 ·Updated 2021-03-30

Cannot clear Mobile numbers from Fields with data Type as Phone on Data extensions / Contact Builder UI

Marketing Cloud Audience/Contacts

Cannot clear Mobile numbers from Fields with data Type as Phone on Data extensions / Contact Builder UI.

In Review ·Reported By 2 ·Updated 2021-03-30

Content Builder | Additional Email Attributes | Emails created prior to enablement display raw personalization string

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

Currently, when additionalemailattributes are enabled, existing emails will not be in the same state. This causes the literal personalization string to display such as %%__additionalemailattributes%% within Web Analytics string appended to the URL.

In Review ·Reported By 2 ·Updated 2021-03-19

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