Salesforce Known Issues
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Known Issues · Health Cloud

Styling issues for action buttons on All Care Plan tab in Spring '21

Health Cloud

Styling issues for action buttons on All Care Plan tab in Spring '21.

In Review ·Reported By 4 ·Updated 2021-03-12

Merging Person Account by a user without "View All Data" is failing with "Couldn't merge records. An unknown exception has occurred."

Platform , Health Cloud

On orgs using Health Cloud, merging Person Account by a user without "View All Data" is failing with the following message "Couldn't merge records. An unknown exception has occurred." This occurs if the merging Person Account's Person Contact contains an indirect Account Contact Relationships to other...

In Review ·Reported By 7 ·Updated 2021-03-09

Edit Task box does not close on clicking Save&New before opening the New Task box

Activities , Health Cloud

Edit Task box does not close after hitting the 'save and new' to create a new Task. Once you created the new Task and go back to the Case record, the first Task's edit page is still open.

Release In Progress - Summer '21 ·Reported By 3 ·Updated 2021-03-04

Health Cloud: Lookup / Related Lists Don't Show Records when using Person Accounts

Health Cloud

Some Health Cloud entities have a lookup to both account and contact. However, there is one related list on Account which uses the Health Cloud entities' account lookup. In the current data model, person accounts are related to the HC entities via contact lookup. Therefore they do not show up in the...

Release In Progress - Summer '21 ·Reported By 3 ·Updated 2021-03-01

Timeline for Health Cloud Empower component does not display events

Health Cloud

Timeline for Health Cloud Empower component does not display events other than Tasks.

In Review ·Reported By 6 ·Updated 2021-02-19

Adding case team member from Household Tab is triggering an error in the UI with the account getting created

Health Cloud

The error message appears in the UI with the error message "Sorry to Interrupt" when adding a case team member from the component HcCareTeamSearchMemberTableCmp but the record is getting created. When clicking ok and add again, one more record is getting created without UI error. - Actual Result:...

In Review ·Reported By 7 ·Updated 2021-02-17

Error when using Custom Object as part of the Provider Relationship Card setup

Health Cloud

Error when using Custom Object as part of the Provider Relationship Card setup in Health cloud

Fixed - Spring '21 ·Reported By 2 ·Updated 2021-02-16

Provider Search returns an error with certain records

Health Cloud

Provider Search returns an error with certain records if placed on a Patient Account page that has a Member Plan with a Purchaser Plan associated with it.

Fixed - Spring '21 ·Reported By 1 ·Updated 2021-02-16

Care Plan Standard View Screen - Field Values Overlapping

Health Cloud

Due to changes in the HTML structure for Spring 21 some fields on the Care Plan standard view overlap other values.

In Review ·Reported By 9 ·Updated 2021-02-11

Timeline View Configuration does not apply filters correctly.

Health Cloud

When setting the timeline filters for a particular Object (task) within Timeline View Configuration, on the timeline we see tasks that are outside of that criteria. Expected Result: * Timeline filters should dictate what objects are shown in the Timeline View. Actual Result: *...

No Fix ·Reported By 4 ·Updated 2021-01-27

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