Salesforce Known Issues
Trailblazer Community

Segment Revenue Comparison showing different values

Evergage

When reviewing the revenue in the Segment Comparison screen, the values appear lower than what is observed on the Campaign Stats screen. This is due tot he Segment Comparison screen utilizing only the users who are active in the segment where as the Campaign Stats screen displays the value for all u...

In Review ·Reported By 0 ·Updated 2021-07-16

Interaction Studio push token retention issue

Evergage

A push notification provider (like APNS, Firebase, etc) will issue a 'token' for a specific app on a specific device. To send a push notification to that app/device, one sends to that token. Since it would be confusing to potentially message multiple users on the same app/device, by design Interaction...

In Review ·Reported By 0 ·Updated 2021-06-22

Specific Actions list does not wrap on page

Evergage

When creating a User Segment based on specific actions, the list of actions extends beyond the page causing users to scroll right to see the entire list.

In Review ·Reported By 1 ·Updated 2021-06-18

User Segment Export not delivering to IS SFTP

Evergage

When selecting the SFTP option for the User Segment Export, the file is being delivered through the browser.

In Review ·Reported By 1 ·Updated 2021-06-18

Reports not showing user data

Evergage

The Revenue Report, Goal Completion Report, and the Goal Comparisons Report do not display Revenue per User, Conversion Rate for users , or Users.

In Review ·Reported By 0 ·Updated 2021-06-09

Gears not appearing in cloned dataset

Evergage

After cloning a data set, the resulting dataset may show an empty Gears page.

In Review ·Reported By 0 ·Updated 2021-06-09

Copied Interaction Studio Links opening to Dashboard

Evergage

When copy/pasting the URL for an embedded Interaction Studio page the browser navigates to the Interaction Studio dashboard.

In Review ·Reported By 0 ·Updated 2021-05-28

Unable to use Interaction Studio link present in Sales Cloud

Evergage

When an Interaction Studio account is tethered with Marketing Cloud, the link present in the 'Evergage Link' field will not work to view the contact in Interaction Studio

In Review ·Reported By 0 ·Updated 2021-03-26

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