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Known Issues · Data Loader

Data Loader CLI v51 results in xml is invalid; nested exception for Attribute "singleton" must be declared

API , Data Loader , Spring 21

Due to changes in Spring framework and in log4j version, Data Loader 51 (Spring '21) CLI won't work with the following config files currently provided in: Documentation: Step Four: Create the Configuration File: GitHub...

Fixed - Spring '21 Patch 13.0 ·Reported By 10 ·Updated 2021-03-25

Data Loader "Query request size" always defaults to 500 regardless of value specified in settings

API , Data Export , Data Loader

When using the Data Loader to run an export (query()) and/or export all (queryAll()) operation, the value set in Data Loader's "Query request size" setting is not being honored or used and batches are being processed using the default value of 500 rows or records. SOAP API Developer Guide - QueryOptions...

In Review ·Reported By 13 ·Updated 2021-02-06

Error message is garbled with multibyte character in Error view in DataLoader or Error result file.

Data Loader

In Error view in DataLoader or Error result file (csv), error message message not represented correctly with multibyte character.

No Fix ·Reported By 0 ·Updated 2021-01-27

Data Loader does not work properly on MacOS 11

Data Loader

A blank window is displayed when users open Data Loader on MAC OS 11 Big Sur. This is also discussed on the following thread:

Fixed - Winter '21 Patch 15.0 ·Reported By 160 ·Updated 2020-12-09

Quotes Sync is adding decimal places and changing the Unit Price on Quote Line Items

API , Data Loader

When inserting a Quote Line Item record via API(Data Loader, Apex), it adds additional decimal places during quote sync. This occurs when Multi-Currency is enabled and the decimal place is set to 4.

Fixed - Spring '21 ·Reported By 2 ·Updated 2020-11-17

Bulk and SOAP APIs are able to delete metadata like Apex classes.

Apex , API , Data Loader

Apex classes can be deleted using Bulk or SOAP API. These APIs specifically does not allow for creation or editing of Apex classes. You should not be able to delete them using it either.

In Review ·Reported By 1 ·Updated 2020-11-02

Data Loader 'Progress Information' is incorrect with 'Use Bulk API' enabled

Data Loader

While the import is running the Progress Information can show all successes when rows are in fact hitting an error. The end results will show the actual error count.

In Review ·Reported By 1 ·Updated 2020-09-04

Printable View of Case Email Related List Message Date value is incorrect

Service , Data Loader , Service Cloud Console

Some customers may have observed that the Message Date in Printable View on a case record seems to adopt the Date/Time of when the record was actually “inserted” via the API ignoring the Date/time value in the csv file The above occurs irrespective of what we set the Created/LastModifiedDate[Create...

No Fix ·Reported By 2 ·Updated 2020-08-27

Data Loader v45 for Windows installer fails to create desktop icon when user installing has a non-standard desktop path

Data Loader

When OneDrive is syncing the user's desktop or the user has a non-standard desktop path the installer for Data Loader v45 (for Windows) will fail when attempting to create the desktop icon.

No Fix ·Reported By 12 ·Updated 2020-08-21

User PortalRole value not returned via API query

API , Sharing , Data Loader

Customers may notice that the PortalRole value under the User object isn't returned when running an API query on portal users.

In Review ·Reported By 1 ·Updated 2020-08-03

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