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Known Issues · Commerce Cloud Admin

The button “...” to open the 'Slot Configuration Schedule' dialog and “remove icon” button are missing on the 'Edit Slot' page

Commerce Cloud Admin

The customer is not able to edit the schedule of the content slot configuration from the 'Edit Slot' page in the Business Manager when Preferred UI Locale is set to Japanese. The button “...” to open the 'Slot Configuration Schedule' dialog and delete icon to remove the slot schedule are missing on the...

Fixed in version 20.1 Preview ·Reported By 5 ·Updated 2020-01-21

geolocation in request object is returning null in B2C OnDemand Sandboxes

Commerce Cloud Platform , Commerce Cloud Admin

request.geolocation is returning 'null' on On-Demand Sandboxes due to which the Geo-Location functionality is not fetching the desired results.

In Review ·Reported By 2 ·Updated 2020-01-10

Error when activating Unified Authentication in Business Manager

Commerce Cloud Admin

When activating Unified Authentication via Business Manager (Administration > Global Preferences > Security) an error is thrown if the preference "Unified Authentication Supported" is set/changed for the first time ever.

Fixed in version 19.10 GA Update ·Reported By 1 ·Updated 2019-10-23

Handshake failure when code is uploaded with Build-Suite

Commerce Cloud API/OCAPI , Commerce Cloud Platform , Commerce Cloud Admin

Customers may experience SSL Handshake failures when they upload the code using the Build-Suite Error: write EPROTO 140162281645888:error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure:../deps/openssl/openssl/ssl/record/rec_layer_s3.c:1536:SSL alert number 40

In Review ·Reported By 5 ·Updated 2019-09-05

Control Center not accessible for some users - wrong sockJS client lib pulled in if no cross-domain communication is supported

Commerce Cloud Platform , Commerce Cloud Admin

Customer receives the following error when trying to connect to Control Center: Booting the Application failed because a connection error occurred.

In Review ·Reported By 1 ·Updated 2019-06-25

Some Account Admins cannot add new users in Account Manager

Commerce Cloud Admin

Some Account Admins cannot add new users in Account Manager due to no organization is displayed to be assigned and therefore the user can't be created

In Review ·Reported By 15 ·Updated 2019-03-26

Business Manger Login causes NPE in isInactivePseudoLocalization

Commerce Cloud Admin

When Support / Customer is trying to login into BM they got redirected to the login page again. Customer is not able intermittently to access WebDAV location -> 500 error [2019-01-21 06:02:42.253 GMT] ERROR WebDAVServlet|1529524253 com.demandware.beehive.core.internal.webdav.FileServlet - TEMPORARY...

Fixed in version 19.2 Preview Update / GA ·Reported By 3 ·Updated 2019-03-11

Error in Account Manager "An error has occurred: Unknown error"

Commerce Cloud Admin

Admins in Account Manager will see the below error message when trying to edit user accounts, this because the admin's and the user's organizations do not match: "An error has occurred: Unknown error: Please contact your help desk for assistance." Account Manager Admins are not able to edit...

In Review ·Reported By 6 ·Updated 2019-02-05

Product Extended Attribute (System object type) values contain the '>' character causing issues

Commerce Cloud Platform , Commerce Cloud Admin

Product Extended Attributes that contain a '>' in the Value field cause issues elsewhere. If you try to search for Value in Products- advanced search, an error will be thrown.

In Review ·Reported By 0 ·Updated 2018-10-19

Unable to upload files via WebDAV to the Business Manager using IE 11

Commerce Cloud Admin

When trying to upload files for import into Business Manager using Internet Explorer, the full file path is shown for the file instead of just the filename. This causes an exception because the system expects just the file name as opposed to the full path (including directory structure).

In Review ·Reported By 0 ·Updated 2018-07-24

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