Salesforce Known Issues
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CDP admins unable to create segments that contain Loyalty Management object fields

CDP , Summer 22 , Loyalty Management Cloud

After creating individual Segments creation, the status is throwing gacks as "Population count could not be performed."

Fixed - Summer '22 Patch 7.2 ·Reported By 3 ·Updated 30 days ago

Loyalty program members won’t be receiving targeted promotion emails and vouchers that are sent using the Get Loyalty Promotions for Salesforce CDP.

CDP , Summer 22 , Loyalty Management Cloud

Loyalty program members won’t be receiving targeted promotion emails and vouchers that are sent using the Get Loyalty Promotions for Salesforce CDP invocable action (available in the Flow Builder)

Fixed - Summer '22 Patch 8.0 ·Reported By 1 ·Updated 30 days ago

CDP admins unable to activate segments containing Loyalty Management object fields

CDP , Summer 22 , Loyalty Management Cloud

After activation on Loyalty Program Member segments, the Data Explorer for DMO records view is throwing gacks

No Fix ·Reported By 0 ·Updated 2022-06-02

Guardrail needed to prevent creating a chain of more than a CDP Calculated Insights

CDP

When you create a Calculated Insight, you are able to reference fields from another Calculated Insight in your SQL statement. As you reference Calculated Insights in this way, you can create a chain with multiple layers of Calculated Insights. As per the Salesforce CDP product team we do not support...

In Review ·Reported By 0 ·Updated 2022-05-20

CDP Marketing Cloud Data Stream Unexpectedly Fails to Refresh due to a mismatch in the number of fields

CDP

CDP data streams that pull from a Marketing Cloud Data Extension can unexpectedly begin to fail with the error message, "Provider failed DFU validation error - a mismatch in the number of fields was found in the object number." This can happen when new fields are added to the data extension, but not...

In Review ·Reported By 0 ·Updated 2022-05-19

Salesforce CDP Calculated Insight should not allow SQL to exceed the character limit of 131,021 characters

CDP

When you create a Calculated Insight in Salesforce CDP using the Create with SQL option, you can add SQL of any length and save your Calculated Insight. However, upon creation the SQL will be cropped once it exceeds the limit of 131,021 characters. This bug will add validation to check if the SQL...

Fixed - Summer '22 Patch 6.0 ·Reported By 0 ·Updated 2022-05-17

Searching by Email doesn't return profiles in Profile Explorer

Marketing Cloud Integrations , CDP

When using Profile Explorer in Customer Data Platform (CDP), searching for an Email Address will bring back no results instead of the desired profile that matches the criteria. When searching for an Individual ID, you will see that the Email Address value shows in the Profile, but is not searchable.

Fixed - Summer '22 Patch 6.0 ·Reported By 1 ·Updated 2022-05-16

CDP data explorer trims off timestamp for datetime fields

CDP

When ingesting data that is dateTime format into CDP, when viewed in data explorer the time stamp is trimmed off and only displays the date.

In Review ·Reported By 6 ·Updated 2022-04-11

Creating filter using standard fields on 'UnifiedIndividuals' object returns 'NULL' value for date fields.

CDP

In the Data Explorer, when users are using a Filter on the standard field the Date columns(Birth Date & Created date ) are shown empty. However, placing a filter on a custom field will return the correct values. This issue persists when we copy the SOQL and query in the Developer console. The dates coming...

In Review ·Reported By 0 ·Updated 2022-03-08

Loyalty Data Stream failing to refresh

CDP

Loyalty related Data Streams fail to refresh for Orgs on Spring '22 for any Data Stream using a field below. Field | Object EscrowPeriod LoyaltyProgram BenefitActionId Benefit EscrowPointsCreditDate LoyaltyLedger EscrowPointsCreditDate TransactionJournal GroupCreatedByMemberId LoyaltyProgramMember HasEscrow...

In Review ·Reported By 0 ·Updated 2022-03-03

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