Salesforce Known Issues
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Known Issues · AppExchange

Package uninstall fails with Internal Server Error

AppExchange , Packaging

Some customers may experience internal server error when uninstalling a package, the error id may include (-490964541) or (899774693) but it could vary.

In Review ·Reported By 24 ·Updated 8 days ago

Cannot uninstall package after deleting a Page Layout component included from the package

AppExchange , Packaging , Partner

When attempting to uninstall a package, admins may receive an error similar to: Page Layout <Object.Page Layout Name> This installed component is referenced by a locally created component. System Administrator Page Layout <Object.Page Layout Name> This installed component is referenced by a locally...

In Review ·Reported By 13 ·Updated 13 days ago

Managed Package upgrade fails due to subscriber deleting a report

Analytics , AppExchange , Packaging

Package subscribers are able to delete reports that are referenced in Lightning Pages which causes package upgrades to fail.

In Review ·Reported By 65 ·Updated 14 days ago

Filter with invalid operators are allowed to be saved during Entitlement Process creation and causing Bad boolean filter input error when deploy

AppExchange , Packaging , Metadata , Change Sets

- For the Case: Case Record Type Field the supported operators are only "equals to" and "not equals to". All other operators are not allowed. This validation is done when we are validating the Inbound Change list, but is ignored when creating the Entitlement Process. - Actual Result: User is able to...

In Review ·Reported By 27 ·Updated 14 days ago

Error When Applying Valid Coupon to AppExchange Checkout Purchase


Customers attempting to apply a coupon to an AppExchange Checkout purchase get the following error message when the coupon's Stripe "Name" and "ID" don't match: "We didn't recognize the coupon code you entered."

In Review ·Reported By 6 ·Updated 15 days ago

In Lightning Locker, Cookies created within a managed context are Non RFC Compliant

AppExchange , Lightning

When a cookie is created by a managed entity within Lightning Locker, the cookie name has square brackets which are not RFC Compliant

In Review ·Reported By 3 ·Updated 15 days ago

"This app does not list support for your edition of Salesforce" displayed when installing package from AppExchange

AppExchange , Partner

Some customers may notice the following info displayed when installing managed package from AppExchange: This app does not list support for your edition of Salesforce. You may continue installation but it may fail later in the process.

In Review ·Reported By 52 ·Updated 21 days ago

Customers Unable to Edit Payment Method for AppExchange Checkout Subscriptions

AppExchange , Partner

The "Edit Payment" button is disabled for AppExchange Checkout subscriptions.

In Review ·Reported By 25 ·Updated 22 days ago

Unable to install package due to error - A newer version of this package is currently installed due to connected app

AppExchange , Packaging

There are instances where a connected app is installed in the org and conflicting with a package being installed. When installing the package it will fail with the error "A newer version of this package is currently installed." Otherwise, an error ID will appear in which the background error is showing...

In Review ·Reported By 12 ·Updated 22 days ago

Static resources, documents, attachments failed to load or return 404 Not Found

AppExchange , Content and Files , Packaging , Sandbox , Winter 20 , Spring 20

A recent automated process incorrectly identified and displaced static resources (Created before January 23rd, 2019) which could result in customers receiving Static resource failed to load errors, or 404 not found failures when attempting to retrieve attachments and documents. Salesforce is actively...

In Review ·Reported By 176 ·Updated 24 days ago

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