Salesforce Known Issues
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Field length for InstanceName is set to 5 for Package Subscriber object

Apex , API , AppExchange , Packaging

On the Package Subscriber entity, InstanceName field max length is set to 5. With the new HyperForce Instances, some instances are going to have a name that is longer than 5 characters long (ex. AUS22S, AUS24S, etc.). PackageSubscriber This...

In Review ·Reported By 21 ·Updated 5 days ago

Distance cannot be selected for foreign key fields

Apex , API

Distance cannot be selected for foreign key fields, for example use the below query in Apex: [SELECT id, DISTANCE(Parent__r.some_field__c, GEOLOCATION(0,0), 'mi') distance FROM Child__c ], we get an error saying No such column 'distance' on entity Parent object.

In Review ·Reported By 20 ·Updated 5 days ago

Account update fails due to Custom Metadata lock

API , Metadata

When there is a burst of REST API calls trying to insert Account and when debug trace is ON for Validation rules, following error can be seen resulting in failure. Invalid (common.exception.SfdcSqlException: ORA-30006: resource busy; acquire with WAIT timeout expired ORA-06512: at "DOC.CCUSTOMMETADATA",...

In Review ·Reported By 23 ·Updated 8 days ago

Salesforce Error when creating a User in Summer '21 sandbox

Apex , API , VisualForce , User Interface , Summer 21

Creating user record in Summer '21 org is generating Salesforce error id. Example: Internal Salesforce Error: 1917647968-53928 (1674508032) (1674508032)

In Review ·Reported By 19 ·Updated 9 days ago

Messaging Usage-based Entitlements 'Amount Used' values are not updating

API , Messaging , Lightning

When viewing Usage-based Entitlements in the Company Information section of Setup, users may observe that Messaging Usage-based Entitlements are not reflecting the actual amount used

In Review ·Reported By 10 ·Updated 9 days ago

Winter'22 - "You can’t change the org-wide sharing defaults for products" error see when deploying post upgrade

API , Metadata , Change Sets

Some customers may have observed that they're seeing the following error when attempting to deploy metadata in a Winter '22 org "You can’t change the org-wide sharing defaults for products"

In Review ·Reported By 170 ·Updated 10 days ago

Test.setCreatedDate() on CaseComment record results in InvalidParameterValueException

Apex , API , Winter 17

Test.setCreatedDate() in a Test Class results in the following error during Run Test when it is used with CaseComment Object : System.InvalidParameterValueException: Provide the ID of a test-context sObject as the first parameter for setCreatedDate().

In Review ·Reported By 14 ·Updated 10 days ago

Personal Account Bulk Upsert Time Out


In specific scenarios, for some customers, encryption checks consume more resources than normal, leading to Apex Timeouts during Bulk upsert actions.

In Review ·Reported By 1 ·Updated 10 days ago

Saving values to transcript with deployment API will overwrite any changes to those values made during the chat, when the chat ends

API , Live Agent

Saving values to transcript with deployment API is overwriting any changes to those values made during the chat, when the chat ends.

In Review ·Reported By 0 ·Updated 10 days ago

isUnreadByOwner Field on Lead Updates to 'False' When Non-UI Changes Are Made Following Campaign Member Update

Apex , API , Campaigns , Listviews

Our current documentation regarding the isUnreadByOwner field on Lead object reads: “A lead will only be considered "Read" when the owner of that lead views / edits that lead in the UI. It will remain "Unread" even if someone other than the owner views or edits the lead record or some mass action...

In Review ·Reported By 24 ·Updated 11 days ago

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