Known Issues · Scheduled
"Insufficient access rights on cross-reference id" when attempting to update case records.
Some customers may have observed that they see the following error when attempting to update a case record in either sandbox or Production: Insufficient Privileges You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your...
Scheduled - Winter '23 ·Reported By 15 ·Updated Today
Sandbox listings for clones where the source is changed between refreshes become no longer visible.
When refreshing an existing clone sandbox if the source of the sandbox is changed the listing will disappear when the refresh completes. The new sandbox will still exist and be able to be logged into.
Scheduled - Summer '22 Patch 12.0 ·Reported By 11 ·Updated Today
Subscription to Analytics Lens failing with error "Lens not found" even though Lens is available
Einstein Analytics - Dashboards/Lenses
When trying to access the Subscription tab from any lens or dashboard you may receiving error - "Lens not found: <Lens Name> for SAQL lens." Example error message: Lens not found: Explore Opportunities (SAQL) Note: “Explore Opportunities (SAQL)” is a lens name.
Scheduled - Summer '22 Patch 12.0 ·Reported By 5 ·Updated Today
Unable to disable “Show gap to quota and pipeline coverage”
Attempting to disable “Show gap to quota and pipeline coverage” returns the following error: "Error saving quota values. Try again later."
Scheduled - Summer '22 Patch 11.0 ·Reported By 6 ·Updated Yesterday
Information icon shows "Overdue Task" incorrectly for Future Tasks
On the Task List View the information icon (i) or "Overdue Task" is showing on the Task records that are not overdue.
Scheduled - Summer '22 Patch 11.0 ·Reported By 31 ·Updated 3 days ago
Post Summer'22 release, Report charts in Visual Force Pages giving EclairNG js not defined error
VisualForce , Communities , Summer 22
Post Summer'22 release, Report charts are not working in Visual Force Pages while accessing them in Community base Urls with the EclairNG js not defined error.
Scheduled - Winter '23 ·Reported By 12 ·Updated 2 days ago
Error on incoming voice call while using Deskphone
This error started after the Summer '22 release. When agents use Desk Phone and a call comes in, instead of opening a Voice Call record the agents are getting an error popup with Error details displayed on their screen. After the call, they can hang up, but Salesforce still appears to be connected to...
Scheduled - Winter '23 ·Reported By 11 ·Updated 2 days ago
Unable to Generate a Temporary Identity Verification Code from within a list view
Attempting to Generate a Temporary Identity Verification Code for 2FA use from within a User list view receives an error indicating "You don't have access to this record. Ask your administrator for help or to request access."
Scheduled - Winter '23 ·Reported By 4 ·Updated Yesterday
Customers are getting following internal error while they double-click on workspace tab: [Gack on: v236.12.1]'[Lightning-JS-Gack] (-104710123) one:auraContainer$controller$onPageReferenceChanged error: Action failed: one:auraContainer$controller$onPageReferenceChanged [Cannot read properties of undefined...
Scheduled - Winter '23 ·Reported By 2 ·Updated Today
Einstein Analytics - Dashboards/Lenses
When browsing All Items in Analytics Studio, the "Data Refreshed/Last Viewed /Last Modified On/ Created On columns many CRMA dashboards, datasets, and lenses have values like in "3 weeks" on UI.
Scheduled - Summer '22 Patch 11.0 ·Reported By 3 ·Updated Yesterday
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