Salesforce Known Issues
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Known Issues · Maps Mobile

Salesforce App: Page Does not exist error when User click on the Book Appointment action, when "High Assurance" is enabled on the user profile

Mobile , Field Service , Maps , MapAnything , Maps Mobile

In the Salesforce app, the user gets the "Page Does Not Exist" error when they click on the Book Appointment action, when "High Assurance" is enabled on the user profile.

In Review ·Reported By 20 ·Updated Yesterday

Lookup towards encrypted field on Maps custom disposition not working on mobile

Maps , Maps Mobile

When the field on the specific object is encrypted by the Shield (Platform) encryption, Maps mobile will not able to search for related records using that field as a lookup on the Custom Disposition check-out form.

In Review ·Reported By 0 ·Updated 4 days ago

When Auto-Refresh is enabled on a Layer, Maps mobile app redirects to Layers tab when Layer reloads

Maps Mobile

If you have auto-refresh enabled on a layer via it’s advanced settings and are using the mobile app, when the layer refreshes at the set time interval the user is immediately jumped back to the layers tab while it refreshes.

In Review ·Reported By 3 ·Updated 15 days ago

Customer is unable to assign Maps admin permission set due to custom permissions being on the Maps Admin Permission set

Maps , Maps Mobile , Maps Advanced , Maps Live Tracking , Maps Territory Planning

Some customers are unable to assign Maps admin permission set due to custom permissions being on the Maps Admin Permission set resulting in the error "Can't assign permission set Maps Admin to user "John Doe". The user license doesn't allow the permission: Custom Permission Territory Planning is not...

In Review ·Reported By 3 ·Updated 20 days ago

iOS devices do not allow selection of checkboxes, checkbox group, or radio buttons in when a flow is launched in SF Maps mobile

Maps , Maps Mobile

When launching a flow in SF Maps mobile (native or SF App) users are unable to select the checkbox, checkbox group, or radio buttons on iOS devices

In Review ·Reported By 7 ·Updated 25 days ago

Custom disposition form on check out renders incorrectly on Mobile

Maps Mobile

Custom disposition renders incorrectly in Maps mobile when using Check-out action

Fixed ·Reported By 3 ·Updated 26 days ago

“Unable to find location []" error occurs when trying to use C2C with the 'Drop a pin' action on some of the Android devices

Maps Mobile

“Unable to find location Please move the marker to another location and try again” error might occur when you try using Click2Create on the 'Drop a pin' action, after Salesforce Maps mobile app with Maps tab is minimized and then opened again after a couple of minutes. This issue is intermittent and...

In Review ·Reported By 0 ·Updated 2021-10-28

File Upload Component in Flow Failing to Attach Files Uploaded from Flow Launched from Maps Mobile

Maps , Maps Mobile

When launching a flow that contains a file upload component via a custom action on Maps mobile via the Salesforce app, it fails to attach the file to the related record. When launching a flow that contains a file upload component via a custom action on Maps mobile via the Salesforce Maps app, the app...

No Fix ·Reported By 0 ·Updated 2021-10-27

Maps mobile app does not respect line breaks when Tooltip has data stored in 'Text Area (Long)' field type

Maps , Maps Mobile

When using Maps mobile (both standalone/SF1 mobile app), or 'Maps mobile' VFP tab on desktop - Tooltip(s) with Text Area (Long) field type are not correctly formatted (line breaks are not being respected)

No Fix ·Reported By 0 ·Updated 2021-10-13

Unable to Select First Value in Picklist on Maps Mobile

Maps Mobile

When a user edits the tooltips of a plotted marker that contains a picklist field, they are unable to choose the first option in the picklist without scrolling down to another one then back to the first one. This issue only occurs on iOS and is replicate in the Maps native app and native Salesforce ...

No Fix ·Reported By 0 ·Updated 2021-10-13

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