Salesforce Known Issues
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Maps Shape Layer - Draw on Map - Lasso tools are not working


Shape layer - Draw on Map - Lasso +, Lasso -, Toggle options not working. Click on Lasso +, Lasso -, Toggle icon and select shapes on the map, does not add, remove shapes under the 'Selected Shapes' section. Note: The root cause of this issue has been determined and the fix will be released with...

In Review ·Reported By 30 ·Updated Today

New!Pipeline Inspection feature is causing page to freeze when creating Opportunity layers in Salesforce Maps


When an org has the Pipeline Inspection feature enabled, users who do not have the 'Pipeline Inspection User' permission set assigned cannot do any bulk field describes on the Opportunity object. This impacts the behaviour of the Maps app and makes it unstable.

In Review ·Reported By 0 ·Updated Yesterday

List View is not displaying values for Number fields with zero decimals correctly


The values in the field of the Number data type that have zero decimal places ((7,0) - for example) are getting rounded when displayed in List View but are displaying the decimals in the Tooltip.

In Review ·Reported By 3 ·Updated 2 days ago

Error when assigning Salesforce Maps community permission sets to users with license type of ‘Partner Community’ and ‘Customer Community Plus’


The error message similar to this one is displayed when trying to assign ‘SF Maps Community Logins’ or ‘SF Maps Community Named User’ Permission Sets to users with license type ‘Partner Community’ and ‘Customer Community Plus’. “Can't assign permission set SF Maps Community Logins to user [Username]....

In Review ·Reported By 3 ·Updated 9 days ago

Using a checkbox in the Dynamic filters results into failure of loading markers on Map


Marker layer never plots, if a checkbox field is added as the criteria to display Dynamic markers.

Fixed ·Reported By 29 ·Updated 13 days ago

Automation Batch Job Fails to Geocode all Records


Running an automation batch job will sometimes result in a subset of records failing to geocode.

In Review ·Reported By 3 ·Updated 13 days ago

Unable to convert placeholder in Salesforce Maps Territory Planning


While Clicking on the Convert action next to the placeholder, the action does not complete when there are more than 25 territories in focus. This Behaviour is intermittent.

Fixed ·Reported By 1 ·Updated 13 days ago

Degradation for Various Maps Features


We are currently having issues within Salesforce Maps, Live Tracking, and Advanced where users are unable to create shape layers, Live layers fail to update with real-time location information, and Advanced routes fail to optimize.

Fixed ·Reported By 0 ·Updated 13 days ago

Customer is unable to assign Maps admin permission set due to custom permissions being on the Maps Admin Permission set

Maps , Maps Mobile , Maps Advanced , Maps Live Tracking , Maps Territory Planning

Some customers are unable to assign Maps admin permission set due to custom permissions being on the Maps Admin Permission set resulting in the error "Can't assign permission set Maps Admin to user "John Doe". The user license doesn't allow the permission: Custom Permission Territory Planning is not...

In Review ·Reported By 3 ·Updated 14 days ago

Maps Folder Tree structure is not expanding when trying Copy To


When an org has too many users the Util.getSubordinateUsersByRoleId() method fails and presents a query too large error when attempting to copy folders from the corporate folder.

No Fix ·Reported By 2 ·Updated 16 days ago

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