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Actions on Knowledge Article Publish

While implementation the knowledge for one of client requirement  "We need an ability to notify the Selected users that Articles has been published." I tried implementing it with the Workflow rules with no success, I searched and find the… Show more

0 comments · 3 years ago

2,320  Points
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Show data categories in Knowledge list views

Currently data categories can’t be shown in Knowledge list views, which means there is no way to browse knowledge articles based on their categories. This was a feature we had in Classic Knowledge and is now a problem since migrating to LightningIt… Show more

42 comments · 1 year ago

50  Points
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Do not cancel Key Fields when navigating to another tab

Currently when users are updating Key Fields, and navigate to another tab (workspace or sub), the updates to Key Fields are being cancelled and users must update the fields again. It would really help end users out if the Key Fields would not… Show more

0 comments · 1 day ago

7,560  Points
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Lightning Rich Text Editor Needs Option to Expand or Pop Out

When editing any kind of web page, it is beneficial to be able to see as much of the vertical space at once as possible so that you can understand how the page is going together, and be able to spot differences and issues between sections.  One way… Show more

77 comments · 2 years ago

260  Points
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Quick filters for Assets, Files, and other related lists

As of now (Summer '19) quick filters aren’t available for the Assets,Activity History,Open Activities,File, AttachmentsOther Related People related lists. Quick filters also aren’t available for formula fields. Pls. make quick filters available… Show more

9 comments · 1 year ago

10,200  Points
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Email Signature Images as attachments

Please make it so that the logos and images on email signatures do not show up as email attachments. Whenever someone says they have attached images to an email, I have to go through more than 20 images sometimes just to find the image that they are… Show more

152 comments · 4 years ago

230  Points
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Console: Support a sticky highlights panel on a record page

Posting on behalf of customers: In standard navigation (Lightning), the highlights panel can be "sticky" so that when the user scrolls down on a long page, a condensed version of the highlights panel remains visible at the top of the page.… Show more

1 comment · 6 months ago

17,560  Points
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Up for Prioritization

Allow Web-to-Case to support Case Attachments

I would like the ability to generate or write into the HTML code the ability to attach files to cases before they are submitted through the online form.

212 comments · 12 years ago

100  Points
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Messaging - Bulk End Sessions

It should be possible to mass end Message Sessions. When doing a large scale Messaging implementation, it's very common to have a large number of Message Sessions at once (hundreds) that are spam, or that otherwise should not be worked for some… Show more

2 comments · 3 months ago

3,500  Points
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Allow 384k to be the limit for Email Body in Lightning just like Classic

In Lightning the maximum default Email Body description length is 32,000. One can request the limit increased to 131,072 characters per this article https://help.salesforce.com/articleView?id=000204619&type=1&language=en_US But in Classic if… Show more

64 comments · 1 year ago

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