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760  Points
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Add Send Engage Email Button to Reports

Oftentimes our sales wants to send emails to contacts based on their purchase history, cases they have created, and other contact related data. Contact list view filters, however, do not allow this type of targeting. Being able to send Engage emails… Show more

10 comments · 4 years ago

30  Points
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Include List Name Along With "Prospect Removed From List" in Engagement History

For Pardot's "Engagement History" plugin for Salesforce, when an email send is listed, there are some details, in the form of: Email Open Email: Pardot Marketing Email Name Here List: List Name Here OR Prospect Removed From List I… Show more

0 comments · 4 months ago

50  Points
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Move Engage Email Attachments to the Top of the Email

Currently when an attachment is associated to an Engage email it appears at the bottom of the email. We have gotten feedback from the recipients that they were unaware of the attachment. It would be less confusing and more impactful from a business… Show more

0 comments · 9 months ago

40  Points
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Variable Tags in Subject Lines when Sending Engage Email from Gmail

Currently, variable tags do not populate within subject lines when sending engage emails from gmail. I've gone through this with Support and my Success Specialist and it just seems like a feature that was overlooked. These tags populate in the… Show more

1 comment · 3 years ago

650  Points
Open - Not Planned
Open - Not Planned

Additional ownership criteria and attribute filters for Engage Alerts

Engage Alerts seem like a great idea, but in practice, our users have a lot of trouble honing the signal to noise. Mainly, they need a way to filter for relevant criteria such as: Contact vs. LeadAccount Type/IndustryAccount Status (could be record… Show more

19 comments · 3 years ago

10  Points
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Idea has been posted. Give it an upvote or downvote.

Engage Email Popout View

Allow for Engage Emails to have a bigger sized view, pop out view or pop out to docked view so that users can navigate Salesforce while sending Engage emails and allow them to view an entire template in one view without scrolling. 

0 comments · 2 months ago

40  Points
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Idea has been posted. Give it an upvote or downvote.

Engage Team Reports: Show All Team Members Regardless of Activity

Currentlyl in Engage Team Reports, if there are members of a manager's team that have no Engage activity for the time period selected, the system does not show an entry for that team member and their name does not show in the drop-down list where… Show more

0 comments · 3 months ago

450  Points
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Engage Email Activity History

When a Salesforce Engage email is sent, a Salesforce Activity History item can be recorded on the Lead or Contact to note the email was sent. Unfortunately, this Activity History includes the raw text of the email with Pardot Variable Tags in place… Show more

0 comments · 2 years ago

520  Points
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allow tracking when sending (CCing and BCCing) in Engage

For Engage users: Pardot Engage does not allow tracking AT ALL when sending to multiple e-mails. It gives you an error. I would want Engage to allow and tracking one e-mail in the 'To' field. And then allow additional emails (and not… Show more

3 comments · 5 years ago

180  Points
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Engage unsubscribe link - ability to customize the unsub tag

In Salesforce Engage, if you send to a group of 10 or more prospects, Pardot adds the unsubscribe %%unsubscribe%% tag. This tag is essentially a one-click unsubscribe. With email clients that have a spam checker, the bots are clicking that link and… Show more

1 comment · 1 year ago

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