Trailblazer Community Latest Ideas

Journey Builder - Last Modified By

Fri, 6 Aug 2021 09:48:19 +0000

Currently there is no information on journey changes done by users. Here are my suggestions:

Simple: Last Modiefied By information visible in the UI like in Content Builder or on the properties overview of Data Extensions in Email Studio
Advanced: Create activity logging for Journey Builder Journey. Especially for enterprise account where multiple agencies work on the same journeys this would create transparency

Journey Builder SMS - Audience Exclusion

Thu, 5 Aug 2021 22:15:45 +0000

Presently, there is no ability to associate an exclusion list or suppression script with SMS messages in Journey Builder. In a traditional multi-step journey this results in the need for creating clunky workarounds to filter records in a path using Decision Splits.

This functionality is also missing from single send journeys so this creates a reliance on either being able to exclude records using the filter options on the "entry" data extension or preprocess records before they get to that DE.

The capability to exclude or supress records exists for email sends in a journey so it would be very helpful to have this level of functionality with SMS (and would match the options available in Mobile Connect) sends too. If the long-term vision is to move all sending into Journey Builder rather than through Mobile Connect then missing these options is a critical gap.

Official national holidays to be considered

Wed, 4 Aug 2021 18:16:10 +0000

Inside wait activity (automation, journey), it would be great to have the possibility to consider the official calendar of national holidays, to prevent to send SMS, Push, or Email during these days.

Weekdays on journey activity

Wed, 4 Aug 2021 18:13:45 +0000

It would be great to have the possibility to not send push, SMS or email, on weekend, in a automatic way (inside a wait activity for example).

Scheduled Emails not displaying on Pending section

Wed, 4 Aug 2021 06:25:46 +0000

Scheduling an Email Send from Email Studio > Scheduled Emails will not display on Pending section when the target audience is Salesforce Data Extension.

When we schedule an email send via Email Studio and use a Salesforce Data Extension as the target audience, the scheduled email does not display on the Email Studio > Pending section. This will make it quite difficult for a team or user to manage their marketing schedule.

The current setup of Salesforce sends does not seem to be not user-friendly because the Active Sends uses system generated labels for active jobs and they also do not appear in the calendar or pending jobs.

We understand that this is a development choice, but looking forward to heat if there is any future improvement to the scheduling for salesforce sends is in the development pipeline for next releases?

Thank you.

Possibility of exporting HTML as an Image

Tue, 3 Aug 2021 17:29:22 +0000

That would be awesome if there was an option "Save as Image" while editing and creating an HTML email template.

Interaction Studio - Visual Editor Slowness

Tue, 3 Aug 2021 13:40:16 +0000

IS Visual Editor (Evergage Launcher Extension) slowness issue is a huge blocker for the developers currently.Often when we open the editor, It keeps showing Waiting/Loading sign and without doing multiple refreshes, it won't load. It usualyy happens when we are creating/editing a template and trying to test the changes in website.

It also keeps showing a "please log in" message even though the user is already logged in interaction Studio.

Fetch custom roles

Tue, 3 Aug 2021 12:27:52 +0000

Fetching custom roles makes it possible to include custom roles in reporting for all users with access.

Add option to stop/pause/activate multiple journeys at once

Tue, 3 Aug 2021 07:39:27 +0000

Hi, I think it will be useful if there is an option to select multiple journeys and be able to stop, pause and activate them with a single click. It could be a button with a dropdown selection or a filter option on the journeys dashboard.

SFTP Outbound File Encryption

Mon, 2 Aug 2021 16:44:07 +0000

Similar to how we can run a PGP encryption for files inbound, it would be great to run the encryption outbound. I am referring to this new feature: https://doc.evergage.com/display/EKB/Export+a+Segment+to+the+Interaction+Studio+SFTP

Add a config field for us to drop in a unique PGP key that can be translated from the source ingesting the data. Could be on the same screen when you select which fields to send, you are manipulating the file name.

I am finding many clients require encryption of any pii, so it's tough to send email or phone throught this feature. Which would be required for any journey's relating to mobile or email. And email is a requirement for ad audiences.

And if you're thinking, Journey Builder sync... that is only for real-time and most data comes in batches via ETLs, so we have to run segmentation in batches.