Support MSFT Intune Mobile Application Management (MAM) for SF & FSL mobile apps - Ideas - Salesforce Trailblazer Community
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Support MSFT Intune Mobile Application Management (MAM) for SF & FSL mobile apps

Mobile App

Requesting that Saleforce support Microsoft Intune Mobile Application Management (MAM) for the Salesforce and Field Service Lightning mobile apps.

Intune only allows:
1. Cert configuration
2. Custom host provisioning
3. Clipboard management

For reference, here is the Salesforce App and Intune support documentation.

While Microsoft Intune supports Salesforce mobile’s MDM (device protection), Salesforce is not currently able to securely protect data by Intune. Salesforce Mobile apps can be supported with Mobile Device Management (MDM) but not Mobile Application Management (MAM) with MS Intune, this is where Salesforce Mobile Enhanced Security (MAM) is recommended to be utilized by customers but this requires additional purchase and overhead to support outside of a centrally managed enterprise solution such as InTune. The SDK from Microsoft to encapsulate app data in a container ensures encryption with a PIN where requirements are managed by Humana.
As a large corporate health care organization, we need to follow strict security policies to protect our data and use the tools approved by our information security departments. If Salesforce becomes an MS Intune Partner, this will allow us to be able to better control and secure what our users on mobile devices for our Salesforce applications and data.

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