SMS Blackout to be based on Mobile Phone locale - Ideas - Salesforce Trailblazer Community
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SMS Blackout to be based on Mobile Phone locale

Mobile Studio

Currently SMS Blackout can be configured based on Account Timezone.

For multi-country clients, however, it would be much better if they could configure the Blackout period based on the local timezone of the Contact by utilizing the MobilePhone locale.

This way, it would be possible to create for example single SMS Blackout for night time and apply it for each contact regardless of where the contact live. Locale is already there for MobileConnect and can be easily used for determining timezone offset.

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