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Michelle Martinez

Field Service FSL mobile app - Allow Action Menu to be customized or reordered

Field Service Lightning Mobile App

The items in the Action Menu are ordered by object type. There is no way to re-order the items in the menu. We should be able to sort and reorder the list so actions used most are on top.

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Marcus Granath - 10 months ago

The most used actions our org uses when in the FSL app comes from the SA object.

We've tried removing actions from the work order object to limit the space it takes to scroll but some of the actions are hardcoded like "detail" and "edit" which makes it impossible to hide/remove and taking into account the space for the actual work order section it creates a default range of space that you have to scroll past everytime to get to where you want to get (in our case the SA section). Being able to switch the sections or hide sections from the action menu would help us access actions quicker/skip tedious repetetive motions.

for us the order of the objects falls in:
1. Work order
2. Service appointments

For our org it would help if you could rearrange the order of objects to the following:
1. SA
2. WO