Alert Manager - Allow Email Address (or Multiple) Entry or Select Multiple Users - Ideas - Salesforce Trailblazer Community
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Alert Manager - Allow Email Address (or Multiple) Entry or Select Multiple Users

Email Studio

While Alert Manager is a great concept, the fact that one must select an existing user, and it's limited to only one user, is... quite limiting. The current workaround is to set up a distribution list, create a new user with the email address for that distribution list, then finally assign that user to Alert Manager.
It would have been simpler to just allow entry of one or several email addresses in Alert Manager field.
If alert email distribution is really a concern, then a good alternative would be to allow selection of several users, or maybe creating a new permission "Alert Manager Recepient" that can be assigned to roles or to specific users, and just display the list of users with that permission on the Alert Manager page.

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