Add Inbox email attachments under "Files" not "Attachments" - Ideas - Salesforce Trailblazer Community
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Delivered in Spring 19
Delivered in Spring 19

Add Inbox email attachments under "Files" not "Attachments"

Salesforce Inbox

Since "Attachments" are moving to "Files", email attachments using Inbox should log under "Files".  It would also be nice to have the option to log the attachment under the object as well as the task.  Attachments can be pertinent to the object not just the activity and can't be seen without drilling into the task.   

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Latest Comment from Salesforce

  • Madeleine Gill - 1 year ago

    It's now possible to have attachments uploaded as Files on the activity's attachment related list. This functionality is available to all desktop users in both the new Outlook integration (GA as of Winter '19) and Gmail integration (GA as of Spring '19). Winter '19 release notes for the Outlook integration and Spring '19 release notes for the Gmail integration detail the new integrations, and this help article for Gmail users shows you how to move to the new integration with Inbox. More specific information about adding attachments as Files on the activity is here:
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