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Heather Stables

Time zone dependent delivery for list emails

Marketing & Content Tools

Users should be able to schedule an email to send at a certain time within a time zone. For example, instead of sending at 9am in EST and 6am in PST, an email scheduled for 9am should send at 9am in all respective time zones. There could be a default time zone setting for prospects who do not have a time zone on their account or a manual override option. Thanks to Emily B for the idea!

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Latest Comment from Salesforce

Heather Stables - 2 years ago

Hi everybody,

This work is not currently on our roadmap but your recent comments are a really helpful way of bringing this to my and the rest of the product team's attention. Because of your comments, I am making sure this idea is considered carefully in planning for our next few releases. If we add it to our roadmap, I will update the status to show it. Your comments help to keep these ideas top of mind for us, so thank you for taking the time to let your opinion be known.

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Comments ( 28 )

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Tessa Dooper - 5 months ago

Again, why is this still not on the roadmap? Specially when a lot of your customers are international companies!
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Andrew Donnan - 6 months ago

A basic workaround should be shared on how to accomplish this task with segmentation.
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Jimmy Lee - 10 months ago

Why is this still not on the roadmap?
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Nacho Segura - 1 year ago

What is Salesforce waiting to release this much-needed idea?
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Katrine Baudoin Bundgaard - 1 year ago

whenever send time is requested wether it being send a list email or selecting hours in engagement studio it should always be adjjusted automatically to fit the recipients timezone.
This is an absolute must.

And yeah most other MA systems have this already.

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Holly DeYoung - 1 year ago

I agree! This would be HIGHLY beneficial! We have a daily email inspirational list that our 60,000 subscribers expect to get at 5AM and the workaround with dynamic lists is just too much for a tiny non-profit to manage. MailChimp does this automatically, but we just invested in Pardot. Please put this on the roadmap!!

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Justine Edwards - 1 year ago

It's been 7 months since we've been updated on this.

Is it on the roadmap yet?
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Nicole Naji - 1 year ago

I would like to have this option in Pardot. Most of the marketing automation who are smaller than Salesforce Company have this option. Hopefully, we can have it very soon then we don't need to count hours manually. Thanks

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Heidi Deddens - 1 year ago

We send emails across a wide variety of time zones, and this feature would be so beneficial. Multiple members of the team have requested it.
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Jack Jewsbury - 1 year ago

This is such a basic bit of functionality. Any other CRM has it as standard...
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Samantha Peterson - 1 year ago

I represent a public university where one of our important audiences is international students (as well as prospective online students across the U.S.), so timezone-sensitive functionality would be much more user-friendly.

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Jenifer Audette - 1 year ago

HubSpot has had this functionality for 2 years now... Seems like a no brainer.
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Brian Hardyman - 1 year ago

This would be extremely beneficial when sending emails for events located around the world.
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Bridgette Jones - 2 years ago

I would like to have this feature available for engagement studios too.
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Jeff Clark - 2 years ago

We have a customer who sends emails accross time zones that vary too much to send emails based on 1 time zone. This product enhancement is critical for them. It would also be helpful to send emails from an engagement studio during specific user's time zones.