Ability to Edit an Entry Source in Journey Builder after it has been Activated - Ideas - Salesforce Trailblazer Community
Trailblazer Community

All Ideas

Idea Details

Post an Idea
30  Points
Open
Idea has been posted. Give it an upvote or downvote.

Ability to Edit an Entry Source in Journey Builder after it has been Activated

Journey Builder

After a Journey is activated in Journey Builder, the Entry Source cannot be edited. Even if a new version within that journey is created, you still cannot edit the Entry Source details. The only way is to delete the entry source and rebuild it -- this causes every activity within that journey that relies on that data source to also need to be rebuilt. For example, decision splits that look at the entry data have to be reconfigured if the entry source is deleted. 

The way the Journey Builder is built, it seems like the expectation is that you don't need to change anything except for the email content after the journey is activated. This is not a realistic expectation as changes will often be needed in journeys.

Merge Idea · Flag

  • Upvotes
  • Downvotes

Ideas

Apps

from AppExchange

Questions

No results found.

Help us to keep IdeaExchange clean by pointing out overlapping ideas. We'll investigate your suggestion and merge the ideas if it makes sense.



 

 

Thanks for your merge suggestion. We will review it shortly and merge the ideas if applicable.

Salesforce takes abuse situations very seriously. Examples of abuse include but are not limited to posting of offensive language or fraudulent statements. To help us process your request as quickly as possible, please fill out the form below describing the situation. For privacy and security reasons, the final outcome of an abuse case may not be revealed to the person who reported it.


 

Thank you for your feedback. We take abuse seriously and will investigate this issue and take appropriate action.