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Use Lightning Email Templates in Email Alerts

Email & Email Templates

Please add support for Lightning Email Templates in Email Alerts. Email Alerts still use classic email templates which means admins need to manage a separate set of templates in order to send out automated email notifications like customer confirmation emails.  
 

Merge Idea · Flag

Latest Comment from Salesforce

  • We're happy to report that this functionality will be delivered in the Spring '21 release, with some caveats. You can find release notes here: https://help.salesforce.com/articleView?id=release-notes.rn_forcecom_flow_email_templates_alerts_lightning_templates.htm&type=5&release=230 and read more about caveats here: https://help.salesforce.com/articleView?id=customize_wfalerts.htm&type=5.
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