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Open - Not Planned

Jessica Wilson

The Ideas object is not available in Salesforce Lightning

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The ideas object is currently not supported in Salesforce Lightning, and is only available in Classic. My user's use this object and I would like it to be available in Lightning.

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Latest Comment from Salesforce

Peter Chung - 1 year ago

Currently, there are not near-term plans to work on the Lightning Experience for the Ideas object, as there are other customer-requested Lightning items the team is focused on delivering.
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Comments ( 265 )

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Admin GEN-C - 8 days ago

we need this!
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Linda Dugan - 1 month ago

Needed.
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Leo Daley - 1 month ago

We rely heavily on ideation for our Community and have been forced to heavily customize it to provide a minimally viable experience for our members. As we've moved to Lightning and lost internal ideation capabilities that for now are "not planned," here's how I see our options:

1. Limp along trying to manage thousands of ideas with no Lightning support
2. Build our own ideation functionality with custom objects
3. Integrate a best of breed ideation platform with our community
4. Move to a best of breed community platform with supported ideation capability

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Louis Pauza - 1 month ago

Shame that this is not a priority, but it makes sense given the lack of innovation and attention given to the Salesforce IdeaExchange.
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Greg Bradshaw - 1 month ago

This is INSANE! Our Product Management team uses Ideas to drive our roadmaps and is a very necessary function for our company. How do we push users to use Lightning when key components STILL are not available?

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Debbie Pirollo - 1 month ago

This is such a valuable tool for our organization. Instead of complaining about Salesforce, we encourage users to funnel those pain points to IDEAS. It funnels all ideas to the right people, instead of the pain point being viewed negatively around the water cooler. As Salesforce Implementation parters we talk process improvement with our clients all the time. We want to be able to walk the walk too.

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Eliana Crawford - 2 months ago

Any updates on this?! I installed a Salesforce backup platform for my org today and all of the backups are getting permissions errors because the service account doesn't have access to the Idea object. I'm not able to grant it access either in the lightning platform. We don't even use this object at my company but now all of our backups are posting errors because of it. So frustrating.

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Ben Heroux - 3 months ago

Please work on this! Our users really enjoy having their input heard!
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Tania Lawrence Law - 3 months ago

Very disappointing that this isn't deemed a priority. We are now at a stage where our service users are completed integrated with Lightning EXCEPT for the Ideas object.
- Flag

Kim Roberts - 3 months ago

Ideas is integral to our service team providing solutions to our customers. When they research an issue, if they find that there is an idea already created, they will provide the idea to the client to vote on. But if they cannot even see them, they cannot do that.
Our product team reviews ideas at least weekly. There is NO reason they have to be in classic, except for this.
Why isn't this mentioned in the Lightning Readiness Report? There is a whole page about Solutions, nothing on this.
For a company that wants everyone to get to LEX, you have a funny way of showing it.

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Thomas Nieman - 4 months ago

Salesforce - WHY IS THIS NOT BEING WORKED ON?!?!?

I don't understand - it works in the Community, which is Lightning. Why can't you get it in the Agent's view in Lightning??
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Leo Daley - 4 months ago

Virendra Singh, we had to create a custom web tab and it is far from ideal. We also use Search Unify to return ideas within Lightning because OOTB search will not. Even with these workarounds, the Salesforce menu across the top disappears when a user clicks into an idea detail. It's a terrible experience for our Product Managers as they try to manage thousands of ideas submitted via our Community.

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Virendra Singh - 4 months ago

Jessica Wilson
Do you have workaround on this ?
- Flag
Leo Daley - 5 months ago

Ideation is a fundamental part of a Community and the lack of support for the Ideas object is disappointing to say the least.
- Flag

Curt Rogers - 7 months ago

We ended up working with the free Innovation Hub v4 by Salesforce Labs. We just started implementation, but so far I am impressed. The latest update is really nice and runs on Communities. You can find it here: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EtEHSUA3

My guess is that the old Ideas object is not sufficient enough to consider upgrading and something new will come along (probably for a fee).