Allow conditional statemements in email template in Lightning - Ideas - Salesforce Trailblazer Community
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Allow conditional statemements in email template in Lightning

Email & Email Templates

Please allow the option to include a conditional statement in an email template in Lightning, as is currently available and possible in Classic.

For example, we have a Classic Email Template with a condition to only include a certain text along with a merge field if that merge field has a value. While we can continue to use this classic email template, we cannot currently migrate this template to Lightning to take advantage of the new enhanced email template folder management. The only alternative would be the option to apply email templates based on a formula, as a new functionality overall. But that will then require to create multiple email templates.

It's much easier to administer 1 email template with a formula / conditional statement included than multiple templates, when the only difference is one line. 

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