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Peter Howard
Journey Builder Goal and Exit Criteria Options
Journey Builder
Could we please have in a future release the ability to select Journey Data in the criteria options for Goals and Exits?Currently if 2 records exist in a journey and have the same subscriber key (as can be the case with us in automotive if the subscriber owns more than one vehicle) if just one of those records meets goal or exit criteria then all records with the same subscriber key are ejected from the journey.I am able to work around this with a decisions split as I can compare journey data attributes against contacts data attributes and this works fine, but it means I can't use goals or exit criteria anymore because of the problem described above and goal and exit criteria only has contact data as an option.
Merge Idea · Flag
Vanessa Richards - 5 days ago
Cameron Tait - 3 months ago
Yes please. We have the requirement to eject specific journey entries, where they have purchased more than one item. Decision splits before each email activity is not a valid workaround when there are lots of reminder emails.
Why is this not a standard feature when purchase journeys are so common?
Jason Sagebiel - 6 months ago
Bailey Ayers-Korpal - 1 year ago
Stan Alachniewicz - 1 year ago
Joshua Hough - 1 year ago
Bernadette Buck - 1 year ago
Mary Curtis - 1 year ago
Cathy Williams - 2 years ago
1557653620 - 2 years ago
Hari Govindan - 2 years ago
Craig Poirier - 2 years ago
Chandrashekhar Dautpure - 2 years ago
Help us to keep IdeaExchange clean by pointing out overlapping ideas. We'll investigate your suggestion and merge the ideas if it makes sense.
Thanks for your merge suggestion. We will review it shortly and merge the ideas if applicable.
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