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Amanda Benjamin
Allow for Operational Email sending out of Engagement Programs
Automation & Engagement Studio
Have an Operational checkbox for the entire Engagement Program OR set up at the Send Email step a way to check if the send taking place (albeit a template) is Operational for this purpose since right now it is only possible through List Emails. We have clients who need to send operational emails frequently and are by law required to track engagement with those emails. They would ideally use Engagement Programs to automate making sure if they didn't open it or acknowledge it through some other desired action on the first send that there is logic built into program to send follow-ups or specifc paths based on who they are and what they've done or not done.
Merge Idea · Flag
Cem Kolukisa - 29 days ago
Reece Clark - 1 month ago
Martha Dietzel - 1 month ago
Marah Studniski - 1 month ago
Pavel Němec - 2 months ago
Eric Johnson - 3 months ago
Lisa Pool - 3 months ago
Cem Kolukisa - 5 months ago
Astrid Weber - 5 months ago
Zarina Bhimani - 5 months ago
Kerry Jones - 6 months ago
Mark I - 6 months ago
Amanda Hudgins - 7 months ago
Akhilesh Golusula - 8 months ago
Bill Fetter - 8 months ago
Help us to keep IdeaExchange clean by pointing out overlapping ideas. We'll investigate your suggestion and merge the ideas if it makes sense.
Thanks for your merge suggestion. We will review it shortly and merge the ideas if applicable.
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