Process Builder (Beta) and Duplicate Management Rules Conflict - Ideas - Salesforce Trailblazer Community
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Process Builder (Beta) and Duplicate Management Rules Conflict

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Utilizing Process Builder to update records works well except when a record is identified as a possible match through duplicate management. When the record is held by the duplicate rule it prevents the process flow from executing after a user selects the 'Save (Ignore Alert)' option and causes an unhandled fault error. The conflict seems to occur when Duplicate Management and the Process Builder trigger on the same record which prevents both from correctly executing.
 
This error does not seem to occur when working with workflow rules which perform similar actions to the process builder (beta). A solution for processing duplicate management and the process builder workflows on the same record should therefore be viable. 

 

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