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Increase number of characters in Subject Field: Case E-mails

Email & Email Templates

Can you please also increase the length of the subject field when you are creating an e-mail as an activity from a case. It currently still limits you to 100 characters.


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  • Jennifer Sacks - 4 years ago

    With Winter '16 support agents can now use and see a maximum of 650 characters in email subject lines displayed using the Email Publisher in Case Feed.

    You can find more information in the release notes here:​
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