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Andrés Garate

Increase the limit on the number of reports a user can subscribe to

Operational Reporting

The new report subscription feature is really nice, but only being able to subscribe to 5 reports is not helpful. Most users who want to subscribe to reports want to do this for at least 10 - 15 reports. I'm not sure why the limit is hard-coded to be 5 but having a higher limit (like 25?) would be much appreciated.

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Latest Comment from Salesforce

Anusha Surepeddi - 1 year ago

Hi All,

I know everyone is looking forward to this one. However, in full transperancy, the challenge is really a scale problem for us. Operational Reporting team is dependent on the new Lightning PDF Service in order to increase this limit. The current service we have that renders the HTML for the email can't scale after 5 subscriptions per user (otherwise we run into service protection issues, where things could crash). Unfortunately the new lightning PDF service isn't fully ready to be used for report & dashboard subscriptions (current estimate is Summer'21 release). We are working internally to see if we can push that team to deliver earlier.

Thank You,
Anusha

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Comments ( 1,144 )

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Joseph Elliot - 3 days ago

Any update on if this will be in the summer 21 release? That is coming very soon with the release notes due out on the 20th.
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Tim Marshall - 3 days ago

User adoption to lightning reports will be stunted with this limit. There is no limit in classic. I suggest removing any limits.
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Eric Cagle - 3 days ago

5 is way to low of a subscription cap for reports. I run into this issue all the time. I'm very surprised a program that touts robust reporting has a laughable limit for scheduled reports.
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Paul Oermann - 4 days ago

Agreed that 5 is much too low. Please push this update. 25 or even unlimited would be excellent.
- Flag
Nate Anderson - 5 days ago

5 is a very low number. I can hit the number just in the monthly reports I'd like to run.
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Susan Martin - 6 days ago

Wow.......
5 subscriptions is not enough.
May we have some more ASAP please?
- Flag
Joyce Nichols - 12 days ago

The subscribe feature is awesome but why have it with such a low limit?
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Catherine Smith - 17 days ago

I have been using Classic to schedule reports as a workaround. There is no limit in Classic! :)
- Flag
Aida Alibasic - 21 days ago

100% Agree. The current limit is too low.
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Tony Johnson - 21 days ago

100% - the current allowance is inadequate
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Wafer Studios - 26 days ago

Hi,

We've just published an update to our app, the Scheduled & Subscriped Reports Manager, which helps admins visualize where and how their report subscriptions are being used. If you'd like to try the latest version, it's available for 30 days via our package link: https://login.salesforce.com/packaging/installPackage.apexp?p0=04t6g000007zIMN or through our AppExchange listing here: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FAgN6UAL

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Justin Richards - 26 days ago

+1

5 reports per user but assigned to an admin would be fine. No-one else needs to know how to create and subscribe to reports, that's what the salesforce admin is for.
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Peter Geier - 26 days ago

yeah you gottobekiddingme. 25 I would see as a minimum. But why limit? if you are concerned about resources we can always pull it manually. That will create much more traffic as the user pulls the same report (right now) 10+ times/day.

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Nathan Jewett - 1 month ago

I have a 0% chance our getting our executive team to migrate to Lightning until we can find a better solution for this subscription limit. This has to be increased.
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Augustino Lucenti - 1 month ago

This is a redicouls limitation - Unacceptable how can you run a business with only 5 automated reports. If you are unlimited in Classic but the new version handcuffs you - Very sad Salesforce doesn't understand thier businmess customers!!!!!