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Under active development by Salesforce. No commitment or firm timelines on delivery.

Opportunity Queues

Opportunities & Quotes

Currently you can create Queues for Leads, Cases, and Custom Objects. Customers would like the ability to create Queues for Opportunties. 

Merge Idea · Flag

Latest Comment from Salesforce

  • Aria Niazi - 1 month ago

    You prioritized it and now we’re building it! Thank you, Trailblazers, for helping us shape our product roadmap. Inspired by this idea, we’re working on the following feature: 

    Opportunity queues
    Allow opportunities to be assigned to a queue. Team members can select opportunities to work from this shared pool.
    Estimated GA Release: Summer '21

    Learn more about Prioritization and how you can shape Salesforce products via the IdeaExchange at https://ideas.salesforce.com/s/about.
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