Ability to Set Accounts & Contacts as Inactive - Ideas - Salesforce Trailblazer Community
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Open - Not Planned

Ability to Set Accounts & Contacts as Inactive

Accounts & Contacts

It would be very helpful to be able to mark Contacts or Accounts as Inactive and then have those records no longer show up in picklists (aka: Lookup Fields).

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Latest Comment from Salesforce

  • Karen Otuteye - 3 months ago

    Thank you all for dedication to this idea. We hear you and recognize that it's a highly desirable feature, but at the moment it's not on our upcoming roadmap. We'll still continue to revisit this idea as we review our backlog for future releases. Some follow up questions: Is this just about Active vs Inactive, or do you need to manage additional customer life time stage transitions such as Inactive - Dormant, or Inactive - no longer interested or retired or deceased etc? How does your organization handle the transition back and forth between Inactive and Active status?
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