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Customize Error Messages for Invalided Approval Process

Process Automation



When "Submit for Approval", sometimes Message appeared. We cant understand why Unable to Submit with just message? So, need to output which condition Invalided, and customize error descriptions by criteria. Messages fixed ,so if over 20000 users meet this, to "contact" just one their Administrator, its crazy. Salesforce has some huge orgs, and should treat those as new stage just like this situation. We should work around this kind of issues with customizable messages.

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Latest Comment from Salesforce

  • Sam Reynard - 1 year ago

    The Automation Platform team is currently prioritizing improvements to Flow and Flow Builder, and we're exploring how Approvals might work as part of Lightning Flow. If we make that a reality, any functionality we add for Approvals – like the ability to customize this error message – would be usable for other types of automation, and Approvals would benefit from any other enhancements to Lightning Flow. That exploration is still in very early days, so I can’t offer you a specific timeline.

    In the meantime, Adam Marks left a comment in Jan 2020 with a useful workaround that uses a flow to display a better error message or submits the record for approval. I'll also look into getting the default Lightning error message updated to include information about the entry criteria not being met. 
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