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Open - Not Planned

Erik Jegel

Allow custom "Text Area (Long)" fields on Activities.

Sales Productivity

We're not able to create fields of type "Text Area (Long)" on the Activity object. We need this custom field type added to Activities.

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Latest Comment from Salesforce

Ying Wang - 2 months ago

Hi all,
I want to provide a quick update on this idea. During the September 2020 cycle of Prioritization, we have considered other ideas with higher votes from the community instead of this one. We will continue to review this idea in future product roadmap discussions. Thank you for your continuous input!

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Comments ( 618 )

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Paul Kluvers - 21 hours ago

We need this fixed asap! Ridicious that this is not supported at the moment.
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David Jung - 4 days ago

@YingWang & @Salesforce

If you do not have any future plans, could you at lease provide a work around so our Users are able to efficiently add on their Activities? 255 characters is not nearly enough.

I've reached out to Salesforce Premiere the last 3 years & there's nothing they can do. Apparently your "Cycle of Prioritization" team have decided to move on with ideas that have less votes, not merged 11x, and a case that's been open for more than 12 years.

Can you provide your logical reason as to why this issue is not yet resolved?

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Lauren Aboulafia - 4 days ago

This would be extremely helpful.
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Elias Sanchez - 14 days ago

This is ridiculous!! Seriosly Salesforce? This option is available in other objects but not in Activities!?
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JINESH GHAGHADA - 1 month ago

We need this idea priortized ASAP!
12 years seems to be a long time!
Activity object is used a lot at our company and overall by any other Salesforce Client which is why I feel you have this idea open since 12 years and yet no solution?
It is so critical for users to input long notes on custom acitvity & that gets reported to their leaders via reports object.
We are able to add the Task field called "Comments" that is a Long Text(32k) but we are unable to add the same field to our custom Activity object!?!?

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Nicole Bergen - 1 month ago

This is a no-brainer. It'd would be immensely useful.
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Morgan Leech - 2 months ago

This is really needed. We need our reps to be able to provide meeting/call notes when a meeting is completed on the actual event itself. We cant use the description field because that stores the meeting details that get synced from an integration. Sometimes 255 characters is not enough.

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Darylle Sheehan - 2 months ago

The majority of ideas up for prioritization right now are much newer and have a tiny fraction of the number of votes that this one has!
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René Görgens - 2 months ago

By now this should be Text Area (Rich).
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Karol Macák - 2 months ago

Hi Ying,

thanks for your update. I can see, that from Platform or Sales there are 3 ideas. Only one has more votes (3590), other ones have 986 and 741. This idea has the status "OPEN - NOT PLANNED". Based on relentless feedback from the community, did your team re-evaluate, and are actually thinking of the design and timeframe when this will be implemented?

Thank you very much

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Brian Himes - 2 months ago

This is desperately needed.
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Ying Wang - 2 months ago

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Melissa Langevin - 2 months ago

This needs to be done ! Thanks !
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Nathalie Frenière - 2 months ago

We need this possibility also !!! Please prioritize this !!!
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David Roberts - 2 months ago

And you can't use related notes because you can't report on them.
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