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Erik Jegel

Allow custom "Text Area (Long)" fields on Activities.

Sales Productivity

We're not able to create fields of type "Text Area (Long)" on the Activity object. We need this custom field type added to Activities.

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Latest Comment from Salesforce

Ying Wang - 7 months ago

Hi all, thank you for your continued input on this idea. Activity is one of the most widely used objects at Salseforce so we always need to prioritize scale and performance in the enhancements we build. At the moment, we can't fit it in on our near-future roadmap, but we will continue to evaluate it against the other priorities.

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Comments ( 586 )

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Johnny Moy - 12 days ago

This is a little absurd. Activities are so critical to sales enablement and we're limited to less characters than a tweet?
- Flag

Schaeffer Warnock - 13 days ago

This is becoming frustrating... I am subscribed to recieve notifications to this thread and I recieve at least 2-3 emails per week notifying me that people want this feature yet Salesforce Product Dev Team is nowhere to be found! This is a critical feature for anyone using Salesforce that engages clients during meetings. Please consider adding this to the priority map!

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Nicolas MAUREL - 13 days ago

We do not need Workaround but be able to vote on a prio Map !
we are all sure it will be on TOP 3 !
Thanks
- Flag
David Roberts - 13 days ago

11 years and 11 merged ideas. Yes, I'd vote for it if it were in the Prioritization map! Why isn't it?
- Flag
David Sobczak - 13 days ago

Please add it to your prioritization map.
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Julian Detlor - 13 days ago

Couldnt help but notice that this isn't one of the ideas we can vote on for prioritization?..
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David Sánchez Carmona - 16 days ago

WORKAROUND with a Screen Flow (Summer'20) - of course is a partial solution, but it covered my immediate needs.
Use Case: as a User I need to have different long text templates in the Comments (Description) field in a Task. But Salesforce hits two design limits:
- you cannot create custom long Text Area fields for Tasks/Events
- you cannot configure a Default Value in the standard "Description" field (32000 characters)

Demo video here (audio included): https://youtu.be/boHX_sqr8zk

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Markus Schmidl - 26 days ago

Salesforce keeps amazing me. There you got this platform that is supposed to support Enterprise customers and then you keep running into situations that leave you absolutely stunned, like the lack of long text fields on events. How am I supposed to let sales people give feedback to bdrs on meeting summary/quality with 255 characters :D

Unbelievable...

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Jorge Ortega Traverso - 1 month ago

This is crucial for those clients that rely on long notes for meetings and tasks, up it goes!
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Jennifer Schawe - 1 month ago

This would be highly valuable. We use NPSP and use Events to track donor meetings. Since Description picks up the text from meeting invites, we need another free text field to store Meeting Notes. Similar to many other use cases described here.

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David Roberts - 1 month ago

@Erik Jegel - Are you still using Salesforce?
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David Roberts - 1 month ago

Me too! Does anyone from Salesforce (apart from Ying Wang) read these? I wonder if anyone at SF remembers this being posted 11 years ago.
- Flag
David Jung - 1 month ago

Just leaving my semi-annual comment here until Salesforce decides to update us.
- Flag

Brenda Glasser - 1 month ago

Another +1 for this. Since an activity can't really be 'private' my only real workaround is to use custom fields and then manage access to those fields, but without a long area text field, there's no good way to add notes to an activity without those notes being visible to pretty much anybody. I'd ask you to please prioritize.

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rob dickar - 2 months ago

We really need this, we are a new NPSP customer who just migrated during this lock down and I have several foundation officers who rely heavily on their "action" records from our old database and they had multiple note fields that need to come into a long text area. Can this just be added a feature, you already have one long text area, why cant we add more